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La Joya Pachuca

3.5 star property
Families find entertainment at this Pachuca hotel where an arcade room provides gaming fun and the connected shopping center offers retail therapy

Choose dates to view prices

La Joya Pachuca is the perfect family retreat in the city. Kids love the arcade room, parents enjoy on-site shopping, and the garden offers a peaceful spot to relax. The restaurant serves meals all day, and an area shuttle makes exploring convenient.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
HDTV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
HDTV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

40-inch Smart TV with cable channels, Netflix, streaming services

Junior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

Highlights

Air conditioning
HDTV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Double Room

Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

Highlights

Air conditioning
HDTV
Premium bedding
2 bathrooms
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Pachuca, La Joya Pachuca is connected to a shopping center. Galerias Pachuca Mall and Plaza Universidad Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Chico National Park and David Ben Gurion Park. Traveling with kids? Consider Hidalgo Theater, or check out an event or a game at Hidalgo Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours and hiking/biking trails. Visit our Pachuca travel guide
Map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080

What's nearby

  • Monumental Clock of Pachuca
    Monumental Clock of Pachuca
    3 min drive - 1.7 miles
  • Independence Square
    Independence Square
    3 min drive - 1.7 miles
  • Hidalgo Theater
    2 min drive - 1.0 mile
  • Center of Art and Philosophy
    2 min drive - 1.2 miles
  • Salones Perla
    4 min drive - 2.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    93 min drive

Restaurants

  • Starbucks
    2 min walk
  • Los Molcajetes de Per
    4 min walk
  • Chili's Grill & Bar
    1 min walk
  • Domino's Pizza
    3 min walk
  • La Nueva Michoacana
    3 min walk

About this property

La Joya Pachuca

Family-friendly hotel connected to a shopping center
Shopping on site, a garden, and an arcade/game room are just a few of the amenities provided at La Joya Pachuca. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Breakfast (surcharge), extended parking, and an area shuttle
  • Express check-out, ATM/banking services, and a banquet hall
Room features
All 100 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 40-inch HDTVs with Netflix, streaming services, and premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Building design
Camino Real Pachuca
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,006 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 170 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number OPE971126FD1

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

Frequently asked questions

Is La Joya Pachuca pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at La Joya Pachuca?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at La Joya Pachuca on Mar 13, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at La Joya Pachuca?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at La Joya Pachuca?

Check-out is at noon.

Where is La Joya Pachuca located?

This family-friendly Pachuca hotel is located in the business district, within 1 mi (2 km) of Hidalgo Stadium, Hidalgo Theater, and Center of Art and Philosophy. Galerias Pachuca Mall and Cuartel De Arte Museum are also within 2 mi (3 km).

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Reviews

La Joya Pachuca Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 272 out of 354 reviews
Rating 8 - Good. 55 out of 354 reviews
Rating 6 - Okay. 18 out of 354 reviews
Rating 4 - Poor. 3 out of 354 reviews
Rating 2 - Terrible. 6 out of 354 reviews

Reviews

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, convenient location, resonable price. Close to restaurants, department stores, and public transportation.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the area. It is very convenient with lots of restaurants and shopping close by. The lounge offers entertainment and a selection of good drinks. The staff are great and very nice
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff attentive. Room clean. Breakfast not free. Loud music from 1200pm to 3:00am each night.
Stayed 8 nights in Dec 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and very good service, and great view from the room to the surrounding area,this is my second time that I stayed in this hotel great.
Stayed 3 nights in Jun 2024

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything inside and out nice and quiet and the employees are all very professional
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and friendly, the hotel look very clean. Smelled good and is well kept. I was so happy with my experiencia that when i came back to Pachuca I stayed here again. It has a store ma bar, and a restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and service oriented
Stayed 2 nights in Oct 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge staff were fantastic and went above and beyond in helping me. Thank you again!
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Have stayed here before and it is an average hotel but location that worked for our trip. Not all reception is bilingual but we did have a bellman that spoke good English to help translate. Bed was not comfortable and adjusting the air in the room was a challenge.
Stayed 3 nights in Oct 2024

8/10 Good

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Food was ok, clean hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Liked: Amenities
Excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2025

10/10 Excellent

QIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to anyone.
Stayed 3 nights in Mar 2025

10/10 Excellent

moises

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Will stay again on my next visit.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good the only thing it was no water in the bathroom for a long time
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Sep 2025