Bodrum Dedeman Aquapark Tours

Rooms need upgrading, Staff mixture of friendly and not so friendly. Basic English was an issue with alot of staff, not very attentive. Buffet selection was overwhelmingly good on the first day, but became repetitive for breakfast and lunch everyday. Dinner had a bit of variance but still 80% repetitive. Overall value for money was not on par with the nightly stay. All inclusive alcoholic drinks were mainly 'house' brands, branded alcohol was available from the lobby bar only but far to go everytime you wanted a drink. Pool area was good, beach area crowded with sun loungers, water slides only operational a few hours of the day. Open air amphitheatre was a nice touch. Entertainment was good. Kids club staff were fantastic, very engaging and entertaining for the kids with various activities.

I would rate Azka Hotel 4 out of 5 stars. Azka Hotel is officially a 5-star hotel, and while the overall facilities are very good, I don't feel the rooms and some aspects of the service currently live up to a true 5-star standard. The biggest issue is that the rooms feel dated and are in need of refurbishment. In our room there were visible marks from what appeared to be previous roof leaks, chipped furniture, and areas where the finishing and beading/trim were either poorly done or missing. These may seem like small details, but they are noticeable and not what you would expect from a 5-star property. We also had an issue with the safe, which took three days to get fixed. We had to chase several times and found the response from staff quite slow and at times unresponsive. At a 5-star hotel, maintenance issues should really be dealt with much quicker. The hotel has some very good sports facilities, but when we tried to use the squash court, the lights could not be switched on, meaning we could not properly use the court. Another area that really needs improvement is the evening entertainment. It seemed to be catered almost entirely towards Turkish guests, with very little variety for international visitors. We stayed for five nights and on three of those nights the evening entertainment was essentially a concert/video being shown rather than a proper live performance. This was particularly disappointing when neighbouring hotels appeared to be putting shows! Thx