Splash Montana Tours

We checked in with a 12, 10 year old and a 5 month old. We found bloody sheets, and loose medication tablets on the floor of the room. Instead of switching us rooms they brought us new sheets. When asking for a refund they said I was out of luck due to the fact I booked through hotels.com

Our room was clean and comfortable. I did miss the makeup remover wipes as I had forgotten to bring my own. We opted out on purchasing the robes, cups, and canvas bag. We didn't want to use the real cups in case we would get charged so plastic throw aways would have been good. The gentleman at the desk when we arrived was super nice and helpful and even got us plastic utensils at no charge when our Outback order sent none. We did not realize we would be charged almost $30.00 for Missoula Destination fee, Resort fee, and Montana lodging facility use and sales tax. I would have maybe chosen a different place to stay. We don't stay over alot so maybe these fees are normal and we just dinner know. As we were leaving a vagrant wanted to get in the building as we were leaving and so we waited till he left to go out the door. Another guest told us there was issues with the vagrants previously. th