Arch's Iguana and Marine Park Tours

Overall this was an ok stay. The staff were all nice and welcoming. The food and drinks were decent, nothing extravagant. The hotel itself was average at best. The room was small for two. It was clean but just not well kept. There were fixtures missing that were once on the wall, and the shower faucet was broken. The TV had bad service, and there was only one English Channel, the rest were in Spanish. The pools had missing tile pieces which didn’t look good. The beach, sand and water, was very clean and the towels, chairs, and umbrellas were always available. A lot of workers on the beach, offering jewelry, shirts, hair braiding, excursions and more. The area outside of the hotel was very sad. Felt like it is very poor living on the island. The drive from the airport was about 30 mins and it was very eye opening driving around. The airport was also very small and no AC on the arrival side, but there was on the departure side. The hotel did have transportation to and from which was free, and well set up. Overall again it was an OK stay, not a place I would go again though for the price or one I’d recommend if you are looking for something more then a basic all inclusive trip.

Mi estancia en Las Verandas no fue del todo grata. A pesar de tener una reserva pagada en Expedia, me pidieron tarjeta de crédito y quisieron sacar una fotocopia, lo cual rechacé por seguridad. Esto no debería hacerse. Como miembro VIP de Expedia, solicité un upgrade (beneficio indicado en la plataforma), pero la recepcionista dijo no saber nada y nunca me dio seguimiento. La habitación se veía limpia, pero el sofá tenía manchas y una quemadura. El servicio de limpieza no lavó una taza usada en la cafetera. En dos ocasiones encontré la puerta trasera de la habitación semiabierta tras haberla cerrado, lo cual generó desconfianza. Expedia indica que el desayuno está incluido, pero solo ofrecen agua filtrada o café; cualquier otra bebida se cobra, algo que deberían aclarar. El menú es limitado y en varias ocasiones no contaban con los platillos ofrecidos. La playa del hotel es rocosa, con muchas algas, y poco disfrutable en comparación con otras de la isla. Además, hay muchos mosquitos. Lo positivo: el personal de bar y restaurante fue amable, a diferencia del trato frío en recepción. El lugar está bien mantenido, pero los servicios no están a la altura de lo que anuncian. Le falta mucho para ser un hotel de calidad.

The property was being seriously renovated. The island itself was beautiful. The amenities are still questionable. Outside of just being on the beach. There were no water sports that did not cost. The buffet was okay, but nothing to really talk about. Getting around on the island is costly, from taxis to tours. This part, I do not understand.The majority of the non-tourists area require cash US Dollars