莱恩斯夏洛特公园

Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about the service and notification ahead about the possible gym noises. And the attitude from her was really bad. This is a really bad experience.

Staff was friendly, we had stayed here a year ago and liked it so booked it again. We had a portable a/c unit that was put in the bedroom which was horribly loud and the bedroom was an ice box and the rest of the room remained humid and warm. The pipe ran to the outside through the window so you could hear absolutely everything outside too (traffic, people yelling, etc). The hotel was not that busy so I'm not sure why this room was even rented out. The breakfast was basic and ok. The icing on the cake was the day we were to check in, I Googled the address. I had a pop up that offered that room for $65 cheaper than what I had "booked early for savings". It was just a disappointing stay sadly.