Big Reef Nature Park Tours

The staff at the property and the attractions had ver terrible customer service and seemed very annoyed if we asked questions. Very unfriendly. Can’t say everyone, but most of them.

From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.