Palatinate Forest Nature Park Tours

A most positive surprise on our travels: Very helpful and professional staff, hotel smart and functional with a most inspiring restaurant. We loved it all.

We stayed in the Gallery room, it was absolutely massive, even by North American standards. It had great AC that was silent, and a number of sitting options that were comfortable. There was a Nespresso machine with pods and full kitchenette, but there wasn't any plates, pots, pans, cutlery, etc. Shower was really great, however note that bathroom sinks are not directly outside the toilet room (the kitchen sink was, but it had no soap). The TV doesn't rotate, despite being on a pole, so you can only watch it from couches, not from bed, missed opportunity. Breakfast was premium/very high quality, but the staff told us it wasn't included, despite out email/booking saying it was. The staff didn't seem the most helpful, even though they were friendly. The breakfast not included thing left a bit of a sour taste, and a lot of the times we went down to ask something no one was there. We did however get a credit for the snackbar with our booking, which was really cool and nice as we were able to get some beers and snacks. This hotel is outside of the city in the middle of a business park. There was likely bus service for free, but we were there on a Sunday and never saw it. We didn't use any spa services, so we can't comment, but it was a very nice place regardless and felt upscale.

The apartment was spotless and so spacious. The bed and the sofa bed were both really comfy. The bathroom had a spa bath which was a nice surprise. The kitchen had everything we needed snd the washing machine was a handy bonus. The location was great and really easy to walk into the city or catch a tram. We drove and could park the car outside for 30mins to unpack before taking it to a nearby car park. Overall a great stay, thank you.