9.8/10 Exceptional! (38 reviews)
Absolutely stunning hotel and I’m so glad I found it.
All the good parts - the hotel room was stunning, we had a beautiful view of the pool and the lake, the room was comfortable and included all the toiletries you would need expect and a bit more.
The spa had some wonderful facilities, we enjoyed massage chairs, a salt room, an infra red sauna as well as the standard sauna and steam room. The jacuzzi was nice but not so warm and didn’t bubble too much but that didn’t matter as everything else was perfect.
We had a couple of rainy days here so this spa came in useful to pass some of that time.
The hotel itself was unbelievable - contemporary beauty overlooking Lake Lugano. The lounge area had wonderful relaxed seating - perfect for us as we played chess on our last day whilst waiting to depart.
The staff were more than accommodating.
The stay included a complimentary continental breakfast which was ample and you could order extras if you wished. We didn’t but only because we were up and out most days to head off and explore.
The dinner menu offerd during our stay for not reflect the online menu and I found it was limited and expensive - 80 Swiss Francs for pasta plus a starter and desert seemed over priced.
The location of the hotel was super regarding the Lake, however once you’re out of the hotel, there were very few places to eat or drink that would align if you were looking for 4-5 star restaurants and wine bars.
The area was very quiet and limited.
Reviewed on Aug 21, 2026