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"Tuve un problema con doble reservación y no hubo manera de resolverlo, si no reservas con anticipación el desayuno y la cena, no hay manera de que te den el servicio."

"The inn itself is great! Very clean, cozy, comfortable and well designed with many little details. Quite spacious rooms and the rest area. Some vending machines are present. Kitchen is at the guests' disposal. Coin-op laundry, ping-pong table and piano are available. Staff provides great service. Breakfast is good and well worth it since there are few dining options in the area and no convenient stores. So bringing snacks along is a good idea. There is one good dinner option - a cafe in a store and an onsen nearby, but one day (out of three I spent there) they were both closed, so keep it in mind. During the day there are also trailers around Mitsumata ropeway that serve food, drinks and deserts. Beautiful snowy mountain views and spending time in the mountains, skiing/snowboarding is the best thing!"