预订高山村酒店宾馆住宿限时优惠

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"不錯很乾淨只是房間比較小"

"有台灣員工,語言非常方便"

"讓我有個美滿旅程，完成一個雪景下的露天溫泉"

"Very nice experience at the hotel, "

"職員態度有禮，房間不算新但整潔，就座落在溫泉街旁，位置極佳。"

"This is my second visit to Kagura White Horse Inn. I am very satisfied with this hostel: 1. Clean rooms with hot and stable water and heater 2. Great and quiet location - 5 mins walk to Kagura Ski Resort and bus station, 10 mins walk to onsen 3. Stable WiFi 4. Fantastic western buffet breakfast which is crucial for a long ski day 5. Friendly and helpful staff who know English. They replied to our Expedia messages instantly. They also help moving luggage’s and food in fridge for changing to different rooms with different booking 6. They offered discounted ski resort tickets and onsen tickets 7. They offered rental of snowboards and boots and staff will teach you how to use it However, they got no lift so you may need to carry your luggage yourself. Earliest check in time is 3pm which is late. The closest restaurant nearby needs a 10 mins walk and closed normally at 5:30pm."

"good"

"服務人員親切，公共設施很棒，房間較為老舊但完整度ok"