6/10 Okay
Liam
Traveled with family
Jan 2, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place to stay but staff inconsiderate
Me and my son went in the pool and found that our eyes were stinging a lot. Not sure if they use something different to chlorine or if they over used it although I couldn’t smell chlorine.
The biggest issue at this hotel was being woken up by reception staff.
On arrival at the hotel I checked in as normal. They took photocopies of my passport etc. when booking on hotels.com I sometimes pay in advance or when I stay depending on choice by hotels and cash flow.
I was shown to my room with my 12 year old son. We settled in around 3.45, went to the pool, ate and went back to the room for around 6.30pm. We had such a late night the night before and a trip that day I went to bed around 8 after my shower. I woke up to my son playing his phone around 9pm momentarily still in a good sleep. I told him to come off the phone and got to sleep which he did. I then heard noises again and told him off still in a descent sleep for him to say it’s not me it’s the phone. I asked him to answer it as it was on the other side of the room away from the bed. He came off and said the reception said something about the booking but didn’t understand what.
I said we will sort tomorrow and go to sleep. At 9.45pm I hear banging at the door. 2/3 lots of knocking in thinking they will go away as I’m in sleep mode… they didn’t they continued to knock 5-6 times shouting.
I spoke with the manager that apologised and offered 1000bart discount for a second night.
I couldn’t sleep until 4am after.
Liam
Stayed 1 night in Dec 2023