Title: Comfort Inn & Suites Ruston-East Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=6058987&destination=Ruston%2C+Louisiana%2C+United+States+of+America&selected=519796&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Inn & Suites Ruston-East Travelers can recharge with a refreshing dip in the pool or soak away stress in the spa tub at this welcoming hotel with convenient amenities for a memorable stay ## Photo gallery for Comfort Inn & Suites Ruston-East ![Free daily on-the-go breakfast - Comfort Inn & Suites Ruston-East (Ruston)](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/e9ae697a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds - Comfort Inn & Suites Ruston-East (Ruston)](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/c7fefdea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Comfort Inn & Suites Ruston-East (Ruston)](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/068d0dff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Comfort Inn & Suites Ruston-East (Ruston)](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/074caac4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds - Comfort Inn & Suites Ruston-East (Ruston)](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/9fb5e266.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Comfort Inn & Suites Ruston-East, near Thomas Assembly Center, offers practical comforts for every traveler. Enjoy the spa tub, pool, gym, and free to-go breakfast. High-speed WiFi and on-site laundry make extended stays easier. Staff is praised for helpfulness. ## Reviews 6.6 ## Popular amenities - Pool - Hot tub - Breakfast included - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Room, 1 King Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/2cc3b4dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/2cc3b4dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/bc2e1534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/d3db833b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking - 301 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/3c7f4303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/3c7f4303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking ![Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/520000/519800/519796/c7fefdea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking - 377 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRuston-Hotels-Onyx-Inn-And-Suites.h519796.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRuston-Hotels-Onyx-Inn-And-Suites.h519796.Hotel-Information) ## About the neighborhood Ruston is home to Comfort Inn & Suites Ruston-East. Looking to enjoy an event or a game while in town? See what's going on at Thomas Assembly Center. [Visit our Ruston travel guide](https://www.expedia.com/Ruston.dx6058987) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.53937%2C-92.61456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YzHI4XUJlAvBv7yJXW9QRzcEpcU=) 1825 Roberta Avenue, Ruston, LA, 71270 ### What's nearby - ![Beautiful Ford Park in Shreveport, Louisiana, with old historic locomotive on display](https://images.trvl-media.com/place/6259251/f6934425-42a9-47b9-bc70-72fc0d282930.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Railroad Park 4 min drive \- 1.8 miles - ![Louisiana Tech University, Ruston, Estados Unidos](https://images.trvl-media.com/place/6259241/32baeeb4-973d-4ee0-beec-faf0410d092e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Louisiana Tech University 4 min drive \- 3.0 miles - Louisiana Military Museum 3 min drive \- 1.4 miles - Lincoln Parish Park 5 min drive \- 3.9 miles - Ruston Sports Complex 7 min drive \- 3.0 miles ### Getting around - Monroe, LA (MLU-Monroe Regional) 37 min drive ### Restaurants - Chick-fil-A 3 min drive - McDonald's 2 min drive - Circle K 1 min walk - Raising Cane's Chicken Fingers 2 min drive - Wendy's 3 min drive ## About this property ### Comfort Inn & Suites Ruston-East Hotel near Thomas Assembly Center Located close to Lincoln Parish Park, Comfort Inn & Suites Ruston-East provides free to-go breakfast, laundry facilities, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. You'll also find perks like: - An outdoor pool - Free self parking - A vending machine, an elevator, and smoke-free premises - A 24-hour front desk, a front-desk safe, and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All 82 rooms include comforts such as air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Fitness facility](https://images.trvl-media.com/lodging/1000000/70000/63300/63215/f6c8007c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Ruston Ruston - Breakfast included - Parking included - Free WiFi - Air conditioning 7.0 Good 721 reviews $75 nightly $87 total Apr 19 - Apr 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=63215&PinnedHotelID=63215&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18710000/18710000/18709932/717ce611.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western PLUS Ruston Hotel Ruston - Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 1,003 reviews $110 nightly $128 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=18709932&PinnedHotelID=18709932&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 8 AM to 10 PM, sun loungers](https://images.trvl-media.com/lodging/2000000/1670000/1668500/1668450/fdebbe22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites Ruston Near University Ruston - Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 1,004 reviews $115 nightly $134 total Apr 12 - Apr 13 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1668450&PinnedHotelID=1668450&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1690000/1680400/1680335/f9fad604.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites Ruston Ruston - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 694 reviews $107 nightly $125 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1680335&PinnedHotelID=1680335&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13110000/13105300/13105239/379d48f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Ruston by IHG Ruston - Pool - Breakfast included - Pet friendly - Parking included 8.6 Excellent 403 reviews $97 nightly $113 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13105239&PinnedHotelID=13105239&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/50000/42600/42581/6f8c72b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Ruston Ruston - Pool - Breakfast included - Pet friendly - Parking included 8.4 Very Good 415 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=42581&PinnedHotelID=42581&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/78000000/77060000/77053200/77053176/b3990ef7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Linder Motor Lodge Homer - Pet friendly - Parking included - Free WiFi - Restaurant 7.4 Good 47 reviews $73 nightly $81 total Mar 30 - Mar 31 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=77053176&PinnedHotelID=77053176&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=519796&PinnedHotelID=519796&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=519796,63215,18709932,1668450,1680335) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free internet ### Parking and transportation - Free self parking on site ### Food and drink - Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Business center - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator (48 inch wide door) - Front entrance ramp - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Desk - Desk chair - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75.00 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 75.00 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Comfort Inn & Suites Ruston-East have a pool? ### Is Comfort Inn & Suites Ruston-East pet-friendly? ### How much is parking? ### What time is check-in at Comfort Inn & Suites Ruston-East? ### What time is check-out at Comfort Inn & Suites Ruston-East? ### Where is Comfort Inn & Suites Ruston-East located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Comfort Inn & Suites Ruston-East Reviews 6.6 All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 6.8 Cleanliness ### 9.0 Location ### 7.6 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 323 8 - Good 177 6 - Okay 135 4 - Poor 133 2 - Terrible 232 ## Reviews Verified ### 2/10 Terrible #### Kristi Oct 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was being renovated, and I was not notified. Arrived in town and had to find another hotel. It was Grambling university homecoming, so it was not any hotels left!! I was very disappointed in hotel.com for not notifying me. Then I got a survey on about the hotel!!! WHAT HOTEL!! ##### Kristi Stayed 2 nights in Oct 2025 Verified ### 2/10 Terrible #### Denise M Jun 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Closed!! But you won't find out from Hotels.com!! I booked this stay in April 2025\. Two days before our arrival I received an email from Hotels.com reminding me of my booking at Comfort Inn & Suites in Ruston. When we arrived, after traveling for 12 hours, the hotel was closed for repairs/renovations!!!! Hotels.com NEVER notified me the hotel wasn't open. Hotels.com NEVER notified me there could potentially be a problem with the reservation. I later found out the hotel had been closed for 3 months!! WHY did Hotels.com allow me to book a hotel that wasn't even open!?!?! Needless to say, my daughter and I had to scramble to make alternate arrangements and of course couldn't speak with anyone at Hotels.com as the only "contact" feature was a useless chat. I have been a member of Hotels.com for MANY years and I'm shocked by the lack of professionalism, customer service, communication, and follow through. When we did finally find a new hotel, the price was obviously much higher than what we originally paid due to the fact it was a last minute booking. Do better Hotels.com, leaving travelers stranded is NOT an option. ##### Denise M Stayed 4 nights in Jun 2025 Verified ### 2/10 Terrible #### Laura Jun 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Arrived at the hotel Wednesday evening only to discover the hotel had been closed for over a month. Had to find a hotel room and paid over double. NO communication was received on the closure. ##### Laura Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Jennifer Jun 4, 2025 Liked: Cleanliness, amenities Loved everything about this hotel from the staff to the location ##### Jennifer Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Brigette May 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aggravated This hotel is closed!!!!! We had to find another room in a different city!!!! ##### Brigette Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Suzanne May 28, 2025 When we arrived at the location it was closed for repairs with no prior notice. ![](https://a.travel-assets.com/ugc/hotel-reviews/77c1bbfe-ceb3-4b12-9dc2-88abee144f67-1748293276777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6aa7e25a-b537-4f25-8592-3e4bbda55c0d-1748403215457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Suzanne Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### John May 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nobody's home It's closed. No message sent. Expect full refund. ![](https://a.travel-assets.com/ugc/hotel-reviews/2f69ec8a-6658-4867-a79c-766ae13fa380-1748092429916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7fb434dd-1a35-4d56-98e9-844cf054f665-1748092438649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Melanie May 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is closed!!! Emergency repairs caused the closure?!?!?? Please refund immediately! I am so upset to have reserved this for a graduation and it was closed!!! I never got an email or text from Travelocity warning me!!! ##### Melanie Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Kay May 12, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities we arrived from Houston on evening of Thursday, May 1, 2025, to find the parking lot in Ruston, Louisiana, abandoned, with a flimsy handwritten (misspelled) cardboard sign taped to the front door reading "closed, emergency maintenance, contact third party" we received NO heads up notification that we would not be able to check in on Thursday. We had to go through a long process of talking to AI at exlpdia.com and then FINALLY a live person in Asia that comped us a room at Travel Inn. Why didn't anyone in the entire company inform us ahead of time that this location has gone belly up? ##### Kay Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Nichelle May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and helpful. The room was cozy, clean and comfortable. The breakfast was great. I'm glad the other hotel cancelled my reservation. ##### Nichelle Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Demetria May 9, 2025 I am very disappointed in the services hotel.com provide. The GM meet me in the parking lot stating the hotel flooded on March 28 and hotel.com was notified, but I was never notified. I recevied notification up until the before I was suppose to arrive as if everything was fine. I even had an online chat on 5/1 requesting a copy of my reservation be emailed to me again and I was not informed of the flooding. So at the last minute I had to find other accommodations and most of the hotel were booked because there was a graduations that weekend which was the reason I was in towm. This type of customer service is unexceptable because while I was waiting others can up who had the same issue they were never informed. ##### Demetria Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Alma May 8, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When we arrived The property was closed and under construction. The hotel FAILED to notify their guest. We had to find another hotel to book. So frustrating ##### Alma Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Christtey May 8, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities no one was at the property, i called multiple times. i am out of 167\. VERY UNHAPPY ##### Christtey Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Stella May 1, 2025 Disliked: Property conditions & facilities I had a reservation for this property. When I arrived it was shut down for repair. No one contacted me and I had to find another place to stay at the last minute. ##### Stella Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Gerald Apr 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We arrived on the day of our stay to find the hotel was closed down for repairs. While I understand that things happen, we received no communication from the property or Expedia ahead of time, or after for that matter. After driving for several hours we were left scrambling to find a room and ended up staying 45 minutes away. VERY UNHAPPY would be an understatement. Totally unacceptable that we couldn't at least be notified. ##### Gerald Stayed 3 nights in Apr 2025 Verified ### 2/10 Terrible #### William Apr 27, 2025 Disliked: Property conditions & facilities Hotel was closed when we arrived at 11pm. Absolutely no notice but according to the sign on the door a water pipe had broken and the entire property was dark. No one around, no one to share information…I go to Ruston 3 or 4 times a year but will never stay there again! ![](https://a.travel-assets.com/ugc/hotel-reviews/d88953c8-20b7-46f7-9d87-d9ee0b36b4fa-1745786953439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Kim Apr 26, 2025 Closed. ##### Kim Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### mickey Apr 22, 2025 Disliked: Amenities the hotel was closed no stay allowed would have been professional to let me know before I arrived. ##### mickey Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Shateek Apr 22, 2025 Liked: Cleanliness Disliked: Property conditions & facilities 🤕 ##### Shateek Stayed 1 night in Mar 2025 Verified ### 2/10 Terrible #### Bee Apr 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We didnt even find out that the property wasnt checking anyone in until we arrived at check in to notice that there was a CLOSED sign due to emergency maintenance. All other local hotels were booked up so we had to book towns away at a higher property (motel). Expedia lied and said they'd refund and pay the difference of the 2 hotels then ended up only refunding and paying the difference in the room charge excluding taxes and fees. We lost money in the process then Expedia ended up trying to rectify the incident with that amount we loss in credits to be used within a year instead of applying it to a trip I already have planned. Very displeased with the entire process communication was lacking and I had expected to be reimbursed all extra expenses incurred because of the hotel closure. ##### Bee Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Estelee Apr 20, 2025 The property had a problem with burst pipes which shut down the entire hotel but they didn’t inform incoming guests. I arrived late in the evening to find I had no accommodations. There was no information posted at that time so I had no idea what was going on. Luckily I was able to find a room at the last minute, unfortunately at a very high rate. Too late to search for anything better. Very unhappy! ##### Estelee Stayed 3 nights in Apr 2025 Verified ### 2/10 Terrible #### Jasmine Apr 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property is NO LONGER OPEN! Why is it LISTED ON THE SITE. I had to drive 3 hours back home with my 2 kids after a late evening of basketball! HORRIBLE!!! ##### Jasmine Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### renetta Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a awesome stay ##### renetta Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Raymond Apr 13, 2025 Had booked a stay at the hotel, paid in advance only to find out upon arrival that the hotel was closed for renovations. No contact or effort was made to contact me or cancel the reservation. ##### Raymond Stayed 1 night in Apr 2025 Verified ### 2/10 Terrible #### Hannah Apr 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWFUL!! If I could give this hotel and the service with Hotels.com Zero stars I would. I tried to cancel my reservation due to my plans being cancelled but decided to go on my trip anyway, but when arrived at the hotel to check in, I was greeted with a hotel that was CLOSED!! It was under maintenance with not a single guest present, let alone someone who could even answer the phone. I paid for my reservation in advance, so my card was already charged for the weekend. I had to last minute find somewhere else to stay at another hotel in the area. Thankfully there was ONE room left in the whole town, seeing that I was 4 hours away from home. Extreamly unhappy with the comfort in and suites as well as hotels.com. There is no customer service number to get in touch with someone with Hotels.com and their “Active AI chat” have zero help. I was not once notified before my check in that the hotel was closed to guest. ##### Hannah Stayed 2 nights in Apr 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [D'arbonne Lake Motel](https://www.expedia.com/Farmerville-Hotels-DArbonne-Lake-Motel.h15847593.Hotel-Information) - [Fairfield Inn & Suites Ruston](https://www.expedia.com/Ruston-Hotels-Fairfield-Inn-Suites-Ruston.h1680335.Hotel-Information) - [Quality Inn Ruston](https://www.expedia.com/Ruston-Hotels-Quality-Inn.h63215.Hotel-Information) - [Best Western PLUS Ruston Hotel](https://www.expedia.com/Ruston-Hotels-Best-Western-PLUS-Ruston-Hotel.h18709932.Hotel-Information) - [Days Inn by Wyndham Ruston LA](https://www.expedia.com/Ruston-Hotels-Days-Inn-By-Wyndham-Ruston-LA.h19511.Hotel-Information) - [Quality Inn Ruston](https://www.expedia.com/Ruston-Hotels-Comfort-Inn-Ruston.h91675860.Hotel-Information) - [Super 8 by Wyndham Ruston](https://www.expedia.com/Ruston-Hotels-Super-8-By-Wyndham-Ruston.h913221.Hotel-Information) - [Large 3 room suite including coffee bar , TV](https://www.expedia.com/Ruston-Hotels-Large-3-Room-Suite-Including-Coffee-Bar.h81629384.Hotel-Information) - [Holiday Inn Express & Suites Ruston by IHG](https://www.expedia.com/Ruston-Hotels-Holiday-Inn-Express-Suites-Ruston.h13105239.Hotel-Information) - [Courtyard by Marriott Ruston](https://www.expedia.com/Ruston-Hotels-Courtyard-By-Marriott-Ruston.h17237768.Hotel-Information) - [Sleep Inn & Suites Ruston Near University](https://www.expedia.com/Ruston-Hotels-Sleep-Inn-Suites-University.h1668450.Hotel-Information) - [Hampton Inn Ruston](https://www.expedia.com/Ruston-Hotels-Hampton-Inn-Ruston.h42581.Hotel-Information) - [Budget Inn Jonesboro](https://www.expedia.com/Jonesboro-Hotels-Budget-Inn-Jonesboro.h10517699.Hotel-Information) - [Wingate by Wyndham Jonesboro/Hodge](https://www.expedia.com/Jonesboro-Hotels-Sleep-Inn-Jonesboro-Hodge.h12642016.Hotel-Information) - [Motel 103](https://www.expedia.com/Calhoun-Hotels-Motel-103.h19810035.Hotel-Information) - [La Quinta Inn & Suites by Wyndham West Monroe](https://www.expedia.com/Monroe-Hotels-La-Quinta-Inn-Suites-By-Wyndham-West-Monroe.h14909676.Hotel-Information) - [Fairfield Inn & Suites by Marriott West Monroe](https://www.expedia.com/Monroe-Hotels-Fairfield-Inn-Suites-By-Marriott-West-Monroe.h19471109.Hotel-Information) - [Comfort Inn West Monroe near Sports & Events Center](https://www.expedia.com/Monroe-Hotels-Comfort-Inn-West-Monroe.h890744.Hotel-Information) - [Comfort Suites West Monroe near Ike Hamilton Expo Center](https://www.expedia.com/Monroe-Hotels-Comfort-Suites.h69654019.Hotel-Information) - [Days Inn by Wyndham Arcadia Louisiana](https://www.expedia.com/Ruston-Hotels-Days-Inn-By-Wyndham-Arcadia.h26310.Hotel-Information) - [Flights to Lincoln Parish](https://www.expedia.com/Destinations-In-Lincoln-Parish.d553248635975749773.Flight-Destinations) - [Lincoln Parish Vacations](https://www.expedia.com/Lincoln-Parish.d553248635975749773.Destination-Travel-Guides) - [Car rentals near Lincoln Parish](https://www.expedia.com/Destinations-In-Lincoln-Parish.d553248635975749773.Car-Rental-Destinations) - [Lincoln Parish Vacation Rentals](https://www.expedia.com/Destinations-In-Lincoln-Parish.d553248635975749773.Vacation-Rental-Destinations)