Ritz Theater Tours

The hotel was great. Everything was excellent the food, staff, etc. We were there during the storm and they couldn’t be more helpful. Will definitely be back again.

The premise is amazing but the execution is lacking. The resort is nice. The vibe was quiet and peaceful. There weren't a lot of guests which probably resulted in a minimal amount of staff on site. I stayed in the lakeview suite which game is a bedroom, livingroom area, balcony, a separate attached room with a massage table and a bathroom with a steam shower. The first room I was book in had a working steam in the shower but the actual shower itself didn't work. The second room they booked me in had a working shower and steam but the shower adjustment was broken. The room had some chipping paint on the ceiling also. Outside of that it really is a nice room. The facilities is nice too. A few of the ammenities were not active. The grounds is nice too. Some parts of the resort is definitely Social Media friendly where great contect can be produced. I think you will like it as a quick getaway if you are in the NYC/Albany area but don't go expecting a top tier luxury experience.