Lyth Valley Tours

Room was not cleaned at all, floors completely unswept, stains on the chair and sofa. All the kitchen cupboards had been left wide open. And there was a stench of stale smoke in the room. Beds had the cheapest, most uncomfortable mattresses, and one of the beds had clearly been broken as there was a large dip in the middle, the bed wasn't made at all. They did try moving me to a different property, However that was without AC and was immediately above a busy loud bar that had the music coming through the floor, so much so that I could feel it. All in all, very unpleasant experience and unprofessional service. They were relatively quick to respond to my complaints, however were not able to find a solution that suited.

The hotel was comfortable and clean. Breakfast was great. Central location but we stayed there on a Friday night and we could hear loud music until 4 am