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|Origin Airport||Queen Beatrix Intl.|
|Destination Airport||Liberty Intl.|
|Airlines Serving||Air Canada, American Airlines, Delta, JetBlue Airways, Spirit Airlines, United|
The delay in Newark was terrible!
Need in plane entertainment. Not on small devices
flight was delayed twice for some unknown reason but overall flight was good
Got in 40 mins early which was great but had no gate to go to therefore we really didn’t get in early
System was down in Aruba so lines were horrible. This delayed our flight a bit. Once on board United gave everyone on board free entertainment. That’s was great!
Entertainment cut out half way thru flight.
Could not see the flight map without paying for the directTV. Also it was not clear how much the directTV cost and that the movies play on a loop and can't start whenever you want to. The flight attendant explained this but didn't even know the price. Overall this could be greatly improved as barely anyone on the flight bought the service (from what I could see on other people's screens).
You need to increase the thickness of the seat cushion so that the seat is more comfortable for long flights
I have had a problem with United Airlines for the past couple of flights. One in August 2017. I spent an hour on the phone trying to get home. I was told I was not on the flight leaving to return home. It was very aggravating, thank God I had my boarding pass to prove I was on the flight home. Yesterday March 18th I was told I was not on that flight because someone else had the same seat, again I had my boarding pass, but they still had to check to see if I was on that flight, which of course I was. I do not know what the problem is but is annoying.
No inflight entertainment available unless you brought your own.