Seat cushion too soft, butt hit metal in less than 10 mins.
No WiFi was broken. The food was mediocre, even there low cost competitors China Eastern food tasted better. But truly a airline with friendly staffs and great customer service.
Staff was a delight, always helpful, smiling behind there mask. Great experience
ANA has the best service nothing to compare to other airlines especially stewardess are the best.
Love japan airline service.
Fantastic airline! Very smooth operation. Quality service.
You couldn’t choose the seats with AA. Had to wait to do with Japan airlines. I didn’t like that.
Very nice flight! Staff were very attentive to passengers and, surprisingly, we were fed a lot Breakfast, Lunch/Dinner, ~3 - 4 snacks). The entertainment was good, but I do wish there were more movie and audio options (5 songs per audio packet). Good airplane restroom.
The seats were uncomfortable because they didn’t recline.
|Origin Airport||O'Hare Intl.|
|Destination Airport||Narita Intl.|
|Airlines Serving||Aeromexico, Air Canada, Air France, All Nippon Airways, American Airlines, Asiana Airlines, Austrian Airlines, Cathay Pacific, China Eastern Airlines, EVA Airways, Emirates, Etihad Airways, Finnair, Japan Airlines, KLM, Korean Air, Qatar Airways, Swiss International Air Lines, Turkish Airlines, United|