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|Origin Airport||Greater Rochester Intl.|
|Destination Airport||Minneapolis - St. Paul Intl.|
|Airlines Serving||American Airlines, Delta, JetBlue Airways, United|
The overall experience was very positive- the airport in St. Paul by gate 17 was difficult to maneuver about a with the flow of movement pattern - to get to restrooms and the gate was cumbersome but otherwise was very nice.
Everything is pergct
The steward (the guy server) went to the effort of speaking to each passenger by name. It's a little thing but it was a very nice touch. You didn't have the feeling that you were just cattle on the cattle car. Nice job!!!!
just one thing...our flight from Rochester to Minn/SPaul left very late due to a repair problem, so when we got to Minn/S Paul I had very little time to make my next connection. It would have been nice if arrangements had been made to allow those of us with (extremely) close connections to get off the plane first. As it was, I BARELY made it to my next flight, also Delta. I have had this situation with close connections on Delta flights before. Deplaning those of us with close connections first would have seemed an obvious thing to do. Thanks for listening.
I didn't like that I had to pay for my bag... Expedia should include that in flight
The flight attendant was wonderful, I think her name was Nicole maybe. She accommodated my 17 month old and I to give us room during the flight as well as fulfilled all my needs and more. She was absolutely wonderful.
The ticket personnel that was on the flight from Minneapolis to Bozeman was working alone and she was gracious , responsible and kind. Everyone who I worked with was wonderful. I had a funeral and hospice prior and delta was great to work with. Very helpful. Next I will see how two purchased tickets get resolved due to emergency travels and new tickets issued and purchased. I’m hoping for refund or travel dollar credits. Can you help with this ?
Love to fly delta
The staff on our flight made our first experience flying with our infant son a positive one. Thank you!!