明尼阿波里斯 - 圣保罗尼克宇宙附近酒店

“Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy ”

“Kitchen and lots of room in the lobby”

“Customer service still have to improve.”

“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……

“Every thing is good ”

“Our stay at the Embassy Suites didn't start off great at first. When we checked in, a man was very rude at the front desk. We got our room and the room was very clean. The amenities were very convenient including the breakfast and the laundry facility. The mall of America was right down the street. It was a central location for food and all the places we had to go for a bowling tournament. Although the first part of the stay was a little rocky, a man named Polo who worked there was very kind,……

“Not very good lighting in the room. Nice to have a fridge but ours wasn’t working. Suggestion to have Mall of America or Minneapolis brochures so we can see what is offered out there. Plus, a map to where to park would be helpful. Signs that say no hotel parking but that is where the overflow parking is made me question if I could park there the entire night.”

“EXCELLENT STAY AND STAFF!! THANK YOU OSCAR!!!”

“good”

“The front desk staff was not allowing me to check in due to the name of reservation is different with the name on my passport. This was the first time I encountered such situation. Though she stilled allow me to check in after I show my email address and phone number. 30 minutes was passed. And, my colleagues was required to slide the credit card twice even though the first slide was approved. ”

“Enjoyable stay”

“Air conditioning not working”