because late flight for first one, and can not catch on the second one. the stuff is so so so nice help me to change the flight and i feel it is best service in mainland China operator service!
I appreciated not being charged for being seated in the emergency row. Staff was friendly. Headsets I tried to purchase but after 3 faulty units, I gave up.
Arrived on time despite some weather delays
The airplane was a tad warm when passengers boarded it. Many people were bothered by it including I. Regulating the temperature pre-boarding will help with customer experience.
Everyone was s helpful and friendly
On time take off. Early arrival. 👍
The audio at my seat was pretty sketchy. Had to have the jack just right (not in too far or out too far) or it wouldn't work. Sometimes had to hold it with my hand or I couldn't hear the video. System probably needs an overhaul. Other than that, the flight was great.
The food had to be purchased which is not a pleasant experience.
overall good flight, although there was some delay on both legs of flight but it was good.
|Origin Airport||San Francisco Intl.|
|Destination Airport||Pearson Intl.|
|Airlines Serving||Air Canada, Alaska Airlines, American Airlines, Delta, United, WestJet|