Sun City Beach Vacations

We enjoyed our stay. Breakfast was the highlight of our stat

This is meant to be a 4 star hotel and it probably was a few decades ago but now it is dated, tired and run down. The room (apparently a superior king room) was dark, small and stuffy. The air cond did not work properly so is was hot too! The bathroom was especially tired and smelled awful and the toilet did not flush properly. Thankfully we were only there one night between flights.

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

We enjoyed our stay. Breakfast was the highlight of our stat

We enjoyed our stay. Breakfast was the highlight of our stat