Catalina Island Beach Vacations

The reason to stay at this property is the location. It is perfectly located near everything. This building has so much potential but is in disrepair. There is no vent in the bathroom and pink mold was delveloping on the ceiling - not healthy at all. The ceiling fan in the main room did not work and when I asked about it, they admitted it didn't and to use the A/C. The bed was comfortable and the wifi worked just fine. The guy running the building was rude and condescending. Not friendly and not helpful. The hotel is supposed to include a free mini-van ride to the hotel. When we arrived, it was VERY confusing as to what were had to do. There are 2 lines forming, one for taxi's and one for hotel shuttles. Nowhere in the instructions does it state which line you need to wait in or that you have to get in line at all - you cannot just walk up to any mini-van like the instructions given state as other people are waiting in line. I called the guy and he was very rude and said to wait in a line - and finished with "as our email said" - very rude and his email mentions NOTHING of waiting in line. We ended up paying $20+ for a ride with a taxi as the lines were VERY LONG. The cleaning staff were very polite. The building needs upgrading, electrical work, venting, everything, new windows. Water pressure was too intense. This could be a great place with proper maintanence and management. If just needing a place to sleep and you care about nothing else, this place is fine.

Property was very clean. But they need to do something about their TV. We wanted to watch a game and the TV was very pixilated. Call for help and the technician looked at it and left. No explanation. Called the front desk and they said it was the server. But no one else complained. There was no wind nor rain for the service to go in and out. Would not stay there again. Front desk wasn't very helpful.

Paid for a queen bed deluxe room, not even a refrigerator in the room, or anything else. No working vending machines