German Alps Kid friendly Vacations

Very disappointing stay, mainly because of the unacceptable behaviour of the reception staff. They were consistently rude, unfriendly and at times genuinely insulting towards both us and our children. The worst incident was when they actually accused our children of taking a cushion from the restaurant area — an absurd and offensive accusation that left us shocked. The facilities are dated, there was an unpleasant smell throughout the hotel during the morning hours, towels were not replaced and even basic toiletries such as soap were not refilled. We can overlook an older hotel or minor housekeeping issues, but we cannot overlook being treated disrespectfully, particularly when that behaviour extends to our children. Hospitality starts with how you treat your guests, and in our experience this hotel failed completely in that respect. We would certainly not return or recommend it to other families.

Location was perfect for me. 7 minutes walk from the train station, and maybe 15-20 minutes walk to the old town /altstadt/ very historic center., This hotel is very clean. Very safe and very light in the corridors. Wi-Fi was fast and non-problematic. Ac was wonderful and keep the right temperature. My room was the cheapest one and it was for one person overlooking railroad tracks. And the sound insulation is just amazing. I would highly recommend it. They certainly tried to upsell breakfast for €25 per person, but it's up to you. The restaurant itself at the hotel is very nice and for dinner and the prices are quite average for Salzburg. I would highly recommend stay here

Dining room staff was too short.

The room was clean and well presented, lots of space, I stayed in the double classic and the beds were very comfy. The staff were always happy to help with questions and worked with a smile and nothing was too much. We arrived back late hungry after an event and they even cooked us a snack. The food was always full of flavour and freshly cooked and would advise eating at the restaurant if you get chance. We booked a massage and the guy was great, the massage too. The views were great but make sure to reserve the sun beds in the view club if you want a space to and relax with the view, otherwise the seats are comfy enough and there's other places in the sun on the top floor without the pool. The location is perfect, 30min bus ride to the city with the bus stop across the road or a little further up. The airport is a 5 or 10 min drive, and whilst its on a busy road, you have the views of the mountains but the opportunity to venture to the city which doesnt take long. There is a gym, it does need a little update but there's enough there to do a work out, but if there were more than 2 people wanting to do weights you may need to rotate in, however the view is nice too.

I have stayed here for the last four years. Each year it has slowly become more expensive with less amazing. This year was the worst and I think it is time to find a new hotel to stay in. The rooms they have put me in become smaller and less useful. This year my room didn’t have a separate shower. I am 67 years old and it was very difficult to step over the tub to wash off. Never mind trying not to fall down once inside the tub. My room created a leak in the entrance way. They said that they had no staff to fix the problem because it was 6pm. There solution was to put a towel on the floor which was later replaced with a plastic bucket. I got zero sleep because of the dripping into the plastic bucket was unbearable. It felt like torture. I don’t understand why they didn’t put me into another room. To add insult to injury. The next morning the fire alarm went off while I was washing myself off in the tub. I found out later that the alarm initiated in my room. The fire detector was on the ceiling right next to the water leak. I don’t know if the water leaking had anything to do with the activation of the fire alarm. I didn’t do anything differently than the previous days that I washed myself off. But they said that the alarm went off because of the steam from the hot water. Again this is supposed to be a luxury hotel. This year I paid for two rooms and I am coming back to Salzburg in December. I am extremely disappointed with my stay and asked to speak with the manager unavailab

Location was perfect for me. 7 minutes walk from the train station, and maybe 15-20 minutes walk to the old town /altstadt/ very historic center., This hotel is very clean. Very safe and very light in the corridors. Wi-Fi was fast and non-problematic. Ac was wonderful and keep the right temperature. My room was the cheapest one and it was for one person overlooking railroad tracks. And the sound insulation is just amazing. I would highly recommend it. They certainly tried to upsell breakfast for €25 per person, but it's up to you. The restaurant itself at the hotel is very nice and for dinner and the prices are quite average for Salzburg. I would highly recommend stay here

The room was clean and well presented, lots of space, I stayed in the double classic and the beds were very comfy. The staff were always happy to help with questions and worked with a smile and nothing was too much. We arrived back late hungry after an event and they even cooked us a snack. The food was always full of flavour and freshly cooked and would advise eating at the restaurant if you get chance. We booked a massage and the guy was great, the massage too. The views were great but make sure to reserve the sun beds in the view club if you want a space to and relax with the view, otherwise the seats are comfy enough and there's other places in the sun on the top floor without the pool. The location is perfect, 30min bus ride to the city with the bus stop across the road or a little further up. The airport is a 5 or 10 min drive, and whilst its on a busy road, you have the views of the mountains but the opportunity to venture to the city which doesnt take long. There is a gym, it does need a little update but there's enough there to do a work out, but if there were more than 2 people wanting to do weights you may need to rotate in, however the view is nice too.

Boutiquehotel Amadeus was good, but not great. The biggest positive is the wonderful central location, and the rooms are quite large — the larger of our two rooms had plenty of space for a crib. However, the layout was strange: you entered directly into the first room, which was dominated by a very large bed, and then had to walk through that bedroom to reach the larger room. It was also very hot, even with two fans running. Breakfast was extremely basic — essentially yogurt and a few pastries — so we ended up skipping it each morning. The biggest issue for us was access and check-in, particularly for a family arriving by car on a longer road trip. We arrived after 8pm when there was no one at the front desk, which made check-in unnecessarily difficult. Cars cannot normally pull up to the hotel and the parking is a few blocks away, so my husband had to make multiple trips with all of our luggage and the kids. We had read in a review that it was possible to drive up to unload, but the desk agent was unable to get the street barriers to lower using his codes. This experience alone made us regret choosing the hotel. Ultimately, the excellent location and generous room size made the stay work, but I wouldn’t recommend it to friends traveling with children and luggage, primarily because of how difficult it was to check in and get our bags in and out.

Location was perfect for me. 7 minutes walk from the train station, and maybe 15-20 minutes walk to the old town /altstadt/ very historic center., This hotel is very clean. Very safe and very light in the corridors. Wi-Fi was fast and non-problematic. Ac was wonderful and keep the right temperature. My room was the cheapest one and it was for one person overlooking railroad tracks. And the sound insulation is just amazing. I would highly recommend it. They certainly tried to upsell breakfast for €25 per person, but it's up to you. The restaurant itself at the hotel is very nice and for dinner and the prices are quite average for Salzburg. I would highly recommend stay here