特塞拉岛适合儿童的假期

Beautiful pool with an incredible view, and easy access to the sea. The room was spacious and had strong AC. The restaurants were busy, but very good.

Location is amazing, Everything was excellent...

This Hotel should not be rated as a 4 star. Breakfast was not good, staff not friendly, accommodations was not the best. First words out of the front desk reception was always NO. Asked them to get me in touch with a car rental company when I arrived they were not able and sent me back to airport. After investigating on my own we found Drive Terceira excellent car rental not far from hotel who dropped off a rental and picked it up. They did not know this at the front desk. I asked for an iron table and was told to pick it up myself at the front desk. Would not recommend and would not come back.

The hotel was still very much in construction for the pathways connecting different parts… upon arrival at the carpark, we need to hand carried (and lifted) our luggage so as not to damage them because of all the volcanic rocks… that’s after our 8 hours hike…. Even at the reception we were politely treated by a young lady and were offered to carry one luggage (we had 4 in total). The setting was difficult for the staff. The problem came when I was standing naked in the shower figuring how and when hot water would come… eventually the same young lady came after my boyfriend made few calls… and we were offered to use the public shower at the pool ?! After 15 minutes waiting naked and exhausted and the cold water was icy cold, the answer was simply unacceptable. We ended up getting some lukewarm water from the handheld shower, but eventually the water turned back to icy cold. We were rushing for some visits, so we braved the cold and went out. We were explained just because many people were using the shower at that time (4pm) and the workers would come check the day after. We were furious !! We asked for partial refund but were declined. Instead we found a bottle of sparkling wine and a ham and cheese board in the room after we returned from dinner. All this came a little too little and too late. And we left all these untouched throughout our stay - their presence reminded us the unpleasant experience.

Location is amazing, Everything was excellent...

Beautiful pool with an incredible view, and easy access to the sea. The room was spacious and had strong AC. The restaurants were busy, but very good.

Beautiful pool with an incredible view, and easy access to the sea. The room was spacious and had strong AC. The restaurants were busy, but very good.

Location is amazing, Everything was excellent...