Whitsundays Kid friendly Vacations

Do not put your bills to your room as they will charge you stuff that you never consume and also for the kids meals that suppose to be "free", terrible food and cocktails!! Never again!!

The property was above our expectations. Our penthouse apartment was amazing, spacious, clean, beautiful bathroom products, excellent kitchen supplies with a handy lap pool as well as other great pools. The staff were attentive and friendly and couldn’t be more helpful. We would definitely recommend anyone wanting to stay here.

Pool was good & the balcony was nice to sit out at night, one Staff member in particular was quite difficult to understand The bathroom had this terrible smell coming out of the floor drain, we had to put a towel over it so we couldn't smell it. The corner spa bath is very 80's & most difficult to get into it, there wasn't much room to get in the shower situated in the spa bath, water leaked all over the floor, made it very slipery, shower not cleaned very well

Pros: Monique - the guest service agent from the reception was amazing! Would always get back to my calls and provide assistance accordingly, she even got me painkillers when I was unfortunately having bad cramps during my holidays! Spacious place! Cons: One of our friends at the twin single bed rooms’ bed had old stains on her linen, so she wasn’t too comfortable in sleeping in it. And the floors were a bit dirty! Wifi was very weak. Parking was a little tight but overall is a very affordable option for a short trip to the White Heaven! Little add on: body/shower gel was out when we arrived (good that we brought our own!)