Gran Canaria Kid friendly Vacations

The room was really spacious and nice. Air con was good. Staff all very friendly and helpful. Food was good and reasonable. Overall really nice. My only issue is I had late nights because of work and if you are facing the pool with the stage there is entertainment that starts at 11am which woke me up. Otherwise a good hotel for families

The room was spotless,well furnished with a decent size balcony. Toiletries are provided however although there was a fridge it was not a mini bar and no bottled water was provided. Every member of staff were friendly and helpful. There are 3 separate pools plus a baby/small children pool. There are numerous sun beds available however more sun umbrellas would improve the experience and some certainly need upgrading. Breakfast was excellent,wide and varied choice. In some places the Hotel would benefit from some fresh paint such as the terrace woodwork at the restaurant,the toilets at the pool. Spa facility excellent.

Great hotel, for golfers and families

Nice place, good location but does need updating

Great hotel, for golfers and families

The room was spotless,well furnished with a decent size balcony. Toiletries are provided however although there was a fridge it was not a mini bar and no bottled water was provided. Every member of staff were friendly and helpful. There are 3 separate pools plus a baby/small children pool. There are numerous sun beds available however more sun umbrellas would improve the experience and some certainly need upgrading. Breakfast was excellent,wide and varied choice. In some places the Hotel would benefit from some fresh paint such as the terrace woodwork at the restaurant,the toilets at the pool. Spa facility excellent.

I was very disappointed in how I was treated. Upon my arrival I was not met with a doorman, or bellhops. There was no VIP checkin and instead of being given a Deluxe VIP room with seaview, I was given a room on the 1st floor with an obstructed sea view. I complained and the next day after 4:00pm my room was changed to the 7th floor with a sea view, and for this I was given a bottle of wine as an apology. Food is not tasty and the choices are limited. They also do not provide wash cloths, so you will need to bring your own. Staff are not helpful instead they are gaslighters and refuse to assist a VIP client, so I can't imagine how the standard clients are treated. I was in Portugal, Madrid and Barcelona and recieved excellent service at those hotels(and wash cloths). The location was the only good thing about this hotel. I would'nt recommend!

The room was spotless,well furnished with a decent size balcony. Toiletries are provided however although there was a fridge it was not a mini bar and no bottled water was provided. Every member of staff were friendly and helpful. There are 3 separate pools plus a baby/small children pool. There are numerous sun beds available however more sun umbrellas would improve the experience and some certainly need upgrading. Breakfast was excellent,wide and varied choice. In some places the Hotel would benefit from some fresh paint such as the terrace woodwork at the restaurant,the toilets at the pool. Spa facility excellent.

The room was spotless,well furnished with a decent size balcony. Toiletries are provided however although there was a fridge it was not a mini bar and no bottled water was provided. Every member of staff were friendly and helpful. There are 3 separate pools plus a baby/small children pool. There are numerous sun beds available however more sun umbrellas would improve the experience and some certainly need upgrading. Breakfast was excellent,wide and varied choice. In some places the Hotel would benefit from some fresh paint such as the terrace woodwork at the restaurant,the toilets at the pool. Spa facility excellent.

Great staff and incredible location.