Toronto Islands Luxury Vacations

Room was not as expected or as the pictures showed. I think there are many units offered there and I happened to get one of the older ones. The communication was swift only in relation to connecting payment and when I brought up my concerns I never got an answer.

Clean room and excellent staff.

Nice clean room. Awesome beds with nice comfy pillows and bedding. I like the idea of water stations and glass bottles in the room. Night staff were very engaging as well. A good two night stay.

If you are looking for a nice, upscale downtown boutique hotel in downtown Toronto, the Bisha is a good pick. Very hip and modern with black marble and pop culture artwork. Hats off to the staff who were all very helpful and friendly, especially the door staff, front desk and concierge. Only downside was the top floor restaurant that was a major letdown. Poor food and cocktails....someone needs to teach the bar staff how to make a proper old fashioned! It's a shame they are letting the great Instagram view be the only good thing...such potential! Our room was very spacious with an outdoor seating area that we really enjoyed. Everything was very clean, we also had a beautiful floating tub bathroom that was again, very spacious. I would stay here again but definitely go other places for good food and cocktails after getting outside pics upstairs.

Clean room and excellent staff.

This is a hotel that was great in its day, and needs some tlc to bring it back to its old grandeur. The location is great but that's about it. The entrance is difficult and the lobby set up is badly designed - getting in and out if more than one person is coming is a feat. The staff, the little we saw of them, at the front desk were not friendly nor helpful. We were supposed to get the Expedia VIP treatment, but what we got was an attitude. On top of that, there seems to be a policy in Canada to charge a security deposit of $400 on a paid room. I had never heard of such a thing, and what's the logic there? One of the appliances in the apartment wasn't working either. I wanted to like it, low floor view and balcony, but the unfriendliness really took the joy out of the stay. It's comfortable enough in the room, just don't expect a super friendly or pleasant experience.

Clean room and excellent staff.