Eastern Washington Luxury Vacations

Typical Doubletree that is starting to show its age, but still good. Originally had top floor end room facing River, but had to change it after first night: the “new” bathroom was wayyyy too small. They converted the tub to a walk in shower, but using same footprint. I’m tall but not fat, but my arms/shoulders touched the shower glass one side and grab bar other side. Super narrow. Hard to shower. Also low shower head, and shower pan and tile poorly installed looking bad. Bad water pressure on this floor. And door swung into bathroom, making it so tight in there. Also, connecting door made me hear the guy next door speaking normally. Moved to another room, with regular bathroom and no connecting door, and was much better. Staff was very nice in switching rooms.

Typical Doubletree that is starting to show its age, but still good. Originally had top floor end room facing River, but had to change it after first night: the “new” bathroom was wayyyy too small. They converted the tub to a walk in shower, but using same footprint. I’m tall but not fat, but my arms/shoulders touched the shower glass one side and grab bar other side. Super narrow. Hard to shower. Also low shower head, and shower pan and tile poorly installed looking bad. Bad water pressure on this floor. And door swung into bathroom, making it so tight in there. Also, connecting door made me hear the guy next door speaking normally. Moved to another room, with regular bathroom and no connecting door, and was much better. Staff was very nice in switching rooms.

Extremely disappointing experience—poor management and maintenance My stay here was highly frustrating due to the overall lack of professional service and upkeep. The General Manager was completely unprofessional and difficult to deal with. While two of the female staff members were genuinely nice and helpful, the rest of the staff members we encountered were consistently rude. On top of the service issues, the property suffers from poor maintenance and lacks proper cleaning. I would not recommend staying here until management and housekeeping standards are seriously addressed.