Greater Antilles Pet-friendly Vacations

I wanted to give Rumbao a higher rating but there was something that really bothered me during our stay. The hotel itself is very clean and the front desk is respectful and attentive. However, I stayed for a week and I did not think it was unreasonable to request that the room be cleaned twice. The first time I asked for the room cleaning was Tuesday. We arrived on Sunday. I had to request it 3x before ir was actually done. The irony in this is there are indicators outside the door where you let housekeeping know you are requesting room cleaning. I indicated this and went to front desk and I. called after they did not clean it. This was annoying. In addition to this, I asked for towels. Since the room wasn’t cleaned, we ran out of towels. I just gave up on housekeeping coming to clean and settled for towels. I had to ask 3x before we got them. Washcloths never came with the towels. These simple requests were not honored or given to us late and it was an inconvenience. Finally, when I got the bill at checkout, it was $45 higher than I was told to expect (since I had paid in full except for $190 which was their crazy daily fee of $50, not including $3 extra per day) The gentlemen at the front desk could not explain the reason for the extra charges but proceeded to tell me it was an error and that’s not what I would be billed. In short, NO I would not stay here again for these reasons. It’s also located in far Northwest so it’s not a convenient unless you rent a car.

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Loved it!! Very Luxurious and staff was very nice and helpful, always provided a smile :)

Hospitality and how personal/staff treat guests are amazing.

Amazing beachfront property, gardens and surrounding areas are well kept, rooms have been renovated. The hotel is going through renovations.

Loved it!! Very Luxurious and staff was very nice and helpful, always provided a smile :)

Amazing beachfront property, gardens and surrounding areas are well kept, rooms have been renovated. The hotel is going through renovations.

Loved it!! Very Luxurious and staff was very nice and helpful, always provided a smile :)

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Hospitality and how personal/staff treat guests are amazing.

A unique, attractive, boutique-like facility with lots of attention paid to detail appearance. Very nice, stylish rooms. Excellent very helpful staff (limited English speaking). Somewhat “strange” partnership with neighboring facility where connecting ponds water features are located (a fair walk, especially the return uphill). Fairly isolated and difficult to get to with very limited activities.

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Hospitality and how personal/staff treat guests are amazing.