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Serenade Punta Cana Beach & Spa Resort - All Inclusive

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Restaurant
Minibar, in-room safe, desk, blackout drapes
Restaurant
Reception

Overview of Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
8.2 out of 10 Very Good
8.2/10 Very Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationBavaro Lagoon12 min walk
  • Popular LocationCabeza de Toro Beach20 min walk
  • Popular LocationBavaro Beach20 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)22 min drive

Room options

About this area

Punta Cana

Located in Punta Cana, Serenade Punta Cana Beach & Spa Resort - All Inclusive is on a private beach. The area's natural beauty can be seen at Bavaro Beach and Punta Cana Beach. Traveling with kids? Consider Manati Park Bavaro and Katmandu Park.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Bavaro Lagoon - 12 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • San Juan Shopping Center - 11 min drive
  • Bavaro Beach - 20 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 26 min drive

Restaurants

  • Catalonia Bavaro Lobby Bar - 5 min drive
  • Restaurante Gran Caribe - 6 min drive
  • World Cafe - 5 min drive
  • Piano Bar - 6 min drive
  • The Cut - 12 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star luxury property
Take advantage of a free breakfast buffet, free water park access, and 2 swim-up bars at Serenade Punta Cana Beach & Spa Resort - All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at Buffet Principal, the onsite buffet restaurant. Aerobics classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Evening entertainment, table tennis, and a gift shop
  • Outdoor furniture, 3 meeting rooms, and wedding services
  • Guest reviews say good things about the breakfast
Room features
All 603 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:30 PM.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on Jun 4, 2023 start from $264.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is 0.6 mi (1 km) from Bavaro Lagoon and 1 mi (1.6 km) from Cabeza de Toro Beach. Downtown Punta Cana and San Juan Shopping Center are also within 6 mi (10 km).

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1546 out of 3050 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 750 out of 3050 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 372 out of 3050 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 204 out of 3050 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 178 out of 3050 reviews" "
" "2 - Terrible 6%

9.0/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

6/10 Okay

Vitaliy

Traveled with group
Disliked: Staff & service, property conditions & facilities
The room service was terrible, and I constantly asked to get drinking water; the color of the towels was grey but supposed to be white
Stayed 9 nights in May 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great relaxing time.
Stayed 4 nights in May 2023

8/10 Good

Endy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I felt as though this property was just okay. The service wasn’t as good as we had experienced at other hotels, the entertainment was great and enjoyable. It looked as though it was great for kids (we did not bring any). The beach was very clean and enjoyable. The cleaning service did not go as in depth as we experienced prior. One particular day we had to call for new towels after they took ours - leading to us eventually having to go down to reception and tell them again to bring towels which was a bit annoying. The buffet food was okay, much to choose from. I wish the restaurant booking process was easier and available for same day appointments. Additionally, we didn’t like that we could only do two days at a time. Drinks were good and service was alright. We had a view of construction next door which was a bit disappointing.
Stayed 6 nights in May 2023

6/10 Okay

Andry Marrero

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
The service wasn’t bad , there was just 1 in specifics that she had a really nasty attitude. My family my 2 kids and husband stayed for a week. I do have a 12 month baby he got sick of his stomach the last 3 days he was crying during the night, room next to me started to banging on the wall because he was crying it’s a family resort what do people expect 😡. I also didn’t get the reviews from others that visit the resort before us, it wasn’t nothing like they described, rooms where clean but not new. They had old coffee makers in the room and at the review they show you a different one I wasn’t happy about it. They are building a new hotel next to it so there is a lottt of noise. When we left at 8 AM they didn’t have anyone to help with bags, we have been at others hotel and they have waitresses at pool and beach area they didn’t have the service so we had to walk all the way back for drinks. Also they don’t have any activity of the actual country they should have more history more of there music and thing not someone singing in English we would love to see more of bachata songs and others
Stayed 7 nights in May 2023

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to improve on the beds , not comfy
Stayed 4 nights in May 2023

10/10 Excellent

Jessie Lombardi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a perfect experience staying here. Staff are extremely welcoming, the resort is stunning, and food is super tasty. The club inside the resort could have a better variety of music that would be the only nitpick.
Stayed 5 nights in May 2023

10/10 Excellent

Tennisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
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