Caribbean Islands Romantic Vacations

Great trip. Thanks so much.

Staff was wonderful. Food was good. Beach had seaweed and was closed which was disappointing but the pools made up for it!

We booked a two-week stay at Majestic Mirage Punta Cana to celebrate our anniversary, and I was deeply disappointed with the overall experience. Our room had visible dust, air-conditioning problems, extremely weak shower pressure, and long waits for warm water. Most seriously, the shower fixture had visible rust and corrosion, and while I was showering, a rust particle fell directly into my eye, leaving it visibly red and irritated. We documented both the condition of the shower and my eye with photographs. For about eight days, huge piles of seaweed remained along the beach with a strong unpleasant smell. My wife was also repeatedly bitten by small biting insects in the areas affected by the seaweed while she was still trying to enter and use the water. Beach towels were sometimes unavailable, leaving us to sit directly on hard loungers that were not adequately clean. We also waited about an hour for our luggage after arrival, experienced weak and unstable Wi-Fi, poor signage throughout the resort, a malfunction with our room entrance door, restaurant restrictions because of the long-pants dress code, and inconsistent assistance from the concierge. What disappointed me most was the way management handled our concerns. We repeatedly received explanations instead of meaningful solutions and spent far too much of our anniversary vacation dealing with staff, management, Expedia, and different hotel departments. Our interaction with General Manager Elena was particularly disap

Nice

We booked a two-week stay at Majestic Mirage Punta Cana to celebrate our anniversary, and I was deeply disappointed with the overall experience. Our room had visible dust, air-conditioning problems, extremely weak shower pressure, and long waits for warm water. Most seriously, the shower fixture had visible rust and corrosion, and while I was showering, a rust particle fell directly into my eye, leaving it visibly red and irritated. We documented both the condition of the shower and my eye with photographs. For about eight days, huge piles of seaweed remained along the beach with a strong unpleasant smell. My wife was also repeatedly bitten by small biting insects in the areas affected by the seaweed while she was still trying to enter and use the water. Beach towels were sometimes unavailable, leaving us to sit directly on hard loungers that were not adequately clean. We also waited about an hour for our luggage after arrival, experienced weak and unstable Wi-Fi, poor signage throughout the resort, a malfunction with our room entrance door, restaurant restrictions because of the long-pants dress code, and inconsistent assistance from the concierge. What disappointed me most was the way management handled our concerns. We repeatedly received explanations instead of meaningful solutions and spent far too much of our anniversary vacation dealing with staff, management, Expedia, and different hotel departments. Our interaction with General Manager Elena was particularly disap

Staff was wonderful. Food was good. Beach had seaweed and was closed which was disappointing but the pools made up for it!

Great trip. Thanks so much.

We booked a two-week stay at Majestic Mirage Punta Cana to celebrate our anniversary, and I was deeply disappointed with the overall experience. Our room had visible dust, air-conditioning problems, extremely weak shower pressure, and long waits for warm water. Most seriously, the shower fixture had visible rust and corrosion, and while I was showering, a rust particle fell directly into my eye, leaving it visibly red and irritated. We documented both the condition of the shower and my eye with photographs. For about eight days, huge piles of seaweed remained along the beach with a strong unpleasant smell. My wife was also repeatedly bitten by small biting insects in the areas affected by the seaweed while she was still trying to enter and use the water. Beach towels were sometimes unavailable, leaving us to sit directly on hard loungers that were not adequately clean. We also waited about an hour for our luggage after arrival, experienced weak and unstable Wi-Fi, poor signage throughout the resort, a malfunction with our room entrance door, restaurant restrictions because of the long-pants dress code, and inconsistent assistance from the concierge. What disappointed me most was the way management handled our concerns. We repeatedly received explanations instead of meaningful solutions and spent far too much of our anniversary vacation dealing with staff, management, Expedia, and different hotel departments. Our interaction with General Manager Elena was particularly disap

Very nice experience Aaron and Juan are especial they make our stay wonderful

Staff was wonderful. Food was good. Beach had seaweed and was closed which was disappointing but the pools made up for it!

Great trip. Thanks so much.