Caribbean Islands Romantic Vacations

The workers at this resort will make sure your stay is perfect, beautiful place all around.

Everyone was engaging from the moment I set foot on the property. The security staff at the property entrance, the reservation staff, the restaurant staff, the room service staff, the lifeguards, the entertainment crew, and everyone I may have missed, were professional, courteous, positive, and friendly. Honestly, I hope they are well compensated!

Fourth Excellence Stay: An Inconsistent Experience This was our fourth stay at an Excellence resort and our second at Excellence El Carmen, and unfortunately, the best word to describe this visit is inconsistent. Food was a perfect example. Our best meal was at Oregano one night, while our worst was also at Oregano on our final night- the food was somehow both burned and cold at the same time. Pool service was good, but the main pool area was filled with construction every day, which took away from the relaxing atmosphere we’ve enjoyed on previous stays. The evening entertainment has also changed. We used to love the live bands after dinner because they provided a great opportunity to dance. Those bands are gone. The current shows are very loud, and the Dominican show wasn’t presented on Dominican night. The International show was the house band with a single female singer. Our favorite, the silent disco, has also been scaled back from three stations to two and now lasts only 45 minutes. On two nights, the music wasn’t danceable, leaving people standing on the dance floor rather than dancing. We’ve always loved Excellence, which is why these changes are disappointing. Even at checkout, no one asked how our stay was. After four Excellence stays, we’ll be looking at other all-inclusive brands for our next vacation. We hope Excellence takes feedback from loyal repeat guests seriously. We’d like to have a reason to return.

Fourth Excellence Stay: An Inconsistent Experience This was our fourth stay at an Excellence resort and our second at Excellence El Carmen, and unfortunately, the best word to describe this visit is inconsistent. Food was a perfect example. Our best meal was at Oregano one night, while our worst was also at Oregano on our final night- the food was somehow both burned and cold at the same time. Pool service was good, but the main pool area was filled with construction every day, which took away from the relaxing atmosphere we’ve enjoyed on previous stays. The evening entertainment has also changed. We used to love the live bands after dinner because they provided a great opportunity to dance. Those bands are gone. The current shows are very loud, and the Dominican show wasn’t presented on Dominican night. The International show was the house band with a single female singer. Our favorite, the silent disco, has also been scaled back from three stations to two and now lasts only 45 minutes. On two nights, the music wasn’t danceable, leaving people standing on the dance floor rather than dancing. We’ve always loved Excellence, which is why these changes are disappointing. Even at checkout, no one asked how our stay was. After four Excellence stays, we’ll be looking at other all-inclusive brands for our next vacation. We hope Excellence takes feedback from loyal repeat guests seriously. We’d like to have a reason to return.

The workers at this resort will make sure your stay is perfect, beautiful place all around.

Fourth Excellence Stay: An Inconsistent Experience This was our fourth stay at an Excellence resort and our second at Excellence El Carmen, and unfortunately, the best word to describe this visit is inconsistent. Food was a perfect example. Our best meal was at Oregano one night, while our worst was also at Oregano on our final night- the food was somehow both burned and cold at the same time. Pool service was good, but the main pool area was filled with construction every day, which took away from the relaxing atmosphere we’ve enjoyed on previous stays. The evening entertainment has also changed. We used to love the live bands after dinner because they provided a great opportunity to dance. Those bands are gone. The current shows are very loud, and the Dominican show wasn’t presented on Dominican night. The International show was the house band with a single female singer. Our favorite, the silent disco, has also been scaled back from three stations to two and now lasts only 45 minutes. On two nights, the music wasn’t danceable, leaving people standing on the dance floor rather than dancing. We’ve always loved Excellence, which is why these changes are disappointing. Even at checkout, no one asked how our stay was. After four Excellence stays, we’ll be looking at other all-inclusive brands for our next vacation. We hope Excellence takes feedback from loyal repeat guests seriously. We’d like to have a reason to return.

The workers at this resort will make sure your stay is perfect, beautiful place all around.