墨西哥河岸浪漫假期

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

Where to begin. So disappointed with this stay. We booked for a whole week with my family/children. Since the day we arrived there was NO AC working. To summit up Our entire stay was a hassle, being moved room after room total of 6 just me and my husband and small children and my adult children moved also room total room. Maintenance man would go check air with a thermometer insisting it was cooling but it was not .Unbearable so humid and strong smell of mold in the rooms. And pools nasty murky with algae and dirt floating around early mornings. That’s an ear/pink eye infestation waiting to happen..And on top of that food was horrible and frozen and reception area Never ever ever picks up phone. Ugh Will not be staying here again. PLEASE DO NOT STAY THERE. This was supposed to be relaxing calm stress free week.

Very clean room, friendly staff and fun Saturday pool.

Pool was cold, furniture dated and food quality for room service is poor

Excellent Service, The staff was super friendly my little ones loved it.

上课一堂瑜伽课，非常棒

Me gustaron las instalaciones, la limpieza y la comida. Lo único es que el servicio a la alberca era un poco tardado aún cuando no había mucha gente. Lo demás estuvo perfecto

This was a great stay!

Tomen en cuenta que el buffet no tiene nada de variedad, en la alberca nunca hay toallas. Lo único que vale la pena es la atención de los meseros en la alberca. Pésima experiencia

No thanks.

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

10 family members decided to stay at pueblo bonito these summer vacations two different rooms we decided because we had been here before and had a good experience. But this Time around no only were they understaffed making it extremely difficult going about the Hotel On the rides. But the menu options changed and were cheaper and not well prepared food. We were ok with all Of that knowing the current situation in mazatlan its understandable. But 24hours after coming home from our stay we developed an illness so bad i dont think my worst enemy deserves 4 out of 10 people in my group including me Came home with a food born illness. A bacteria a strong one for food contamination. We were sick for 4 days all of us loosing 5-10 Lbs for execcive diahrrea vomiting and fevers