Vacaciones románticas en Riviera Mexicana

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!

El cuarto está muy viejo todos los muebles

Todo excelente durante nuestro viaje. Muy recomendable 👍

Todo increíble personal muy atento

La habitación muy cómoda, el personal agradable. Un comentario sobre “pet friendly” no lo encontré así, si mi perro no fuera de servicio, no hubiera podido acceder a restaurantes ni a las áreas de alberca, no te dan amenities como menciona la página, ni cama ni plato para el perro o mascota. Tampoco hay espacios cómodos para que los animales paseen y hagan sus necesidades. Habiendo viajado con mi perro por muchos lugares y quedándome en hoteles super pet friendly, no considero que Nobu sea el lugar para ir. Deberían modificar sus políticas para recibir mascotas.

Es un hotel bastante extenso, habitaciones limpias, camas muy cómodas, personal muy amable, vista espectacular, varias playas dentro de la propiedad para explorar, frente al hotel se encuentra la isla bajita dentro de la laguna muy bonita, a un costado del hotel se encuentra Colimilla! Es una experiencia increíble pues puedes viajar en lancha para trasladarte a estas islas! 😇

Que regresen los garantías que piden en recepción por estancia.

Habitación adecuada

Todo excelente durante nuestro viaje. Muy recomendable 👍

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!