Thompson Okanagan Ski Vacations

Worst hotel ever. Stole my money, stakfkfllt3d% mg7

We had a very good stay. The hotel is somewhat dated and shows some wear, but it was clean and comfortable. The pet-friendly first-floor room was excellent, with direct outdoor access so we could take our dog out without having to walk through the lobby. Another feature we really appreciated was that the room had hard-surface flooring instead of carpet. When traveling with pets, we much prefer this to carpet from both a cleanliness and comfort perspective. Also, there was not an over, emphasis on perfume deodorizer often this happens in pet friendly locations that they deodorize to the point that anybody who sensitive to scent can’t breathe. We appreciated this because we were able to sleep without being congested by over scented products. Breakfast offered a good variety of hot and cold items, including fresh waffles. The only improvement I would suggest is providing a simple instruction sheet in each room explaining how to operate the TV/Chromecast system, shower controls, Wi‑Fi setup, and other room features. We eventually figured everything out, but a one-page guide would save guests a lot of confusion and reduce calls to the front desk.Overall, a very pleasant stay and I would definitely consider staying here again.

My room was absolutely beautiful and the staff was amazing! Vanessa at front desk was so warm and helpful. Thank you all!!

In the morning I killed and cleaned up dozens of tiny black ants off the floor beside the bed and clumps of long dark hair which was clearly there for some time. When I mentioned this to the desk clerk, he said he would let the manager know. I expected to get some feedback which did not happen and now it’s been five days.

Worst hotel ever. Stole my money, stakfkfllt3d% mg7

We had a very good stay. The hotel is somewhat dated and shows some wear, but it was clean and comfortable. The pet-friendly first-floor room was excellent, with direct outdoor access so we could take our dog out without having to walk through the lobby. Another feature we really appreciated was that the room had hard-surface flooring instead of carpet. When traveling with pets, we much prefer this to carpet from both a cleanliness and comfort perspective. Also, there was not an over, emphasis on perfume deodorizer often this happens in pet friendly locations that they deodorize to the point that anybody who sensitive to scent can’t breathe. We appreciated this because we were able to sleep without being congested by over scented products. Breakfast offered a good variety of hot and cold items, including fresh waffles. The only improvement I would suggest is providing a simple instruction sheet in each room explaining how to operate the TV/Chromecast system, shower controls, Wi‑Fi setup, and other room features. We eventually figured everything out, but a one-page guide would save guests a lot of confusion and reduce calls to the front desk.Overall, a very pleasant stay and I would definitely consider staying here again.

Our room was unavailable so we were upgraded to a gorgeous suite… they didn’t know it was our wedding anniversary so this felt like a super special treat!

Assigned a room that stunk like sewer. Guess they had a problem in there a month ago that never got fixed. Had to wait 4 hours for a new room. The complex is difficult to get around with zero signage. Dinner for 11 at Morrissey's and 2/11 ate their meal with no complaint. Pool and hot tub was filled with flies and needed cleaned. Won't go back. Most expensive place in sunpeaks, save your $