汤普森奥肯纳根湖区滑雪假期

房間4星，早餐3星，熱心和善的員工5星。

We had a very good stay. The hotel is somewhat dated and shows some wear, but it was clean and comfortable. The pet-friendly first-floor room was excellent, with direct outdoor access so we could take our dog out without having to walk through the lobby. Another feature we really appreciated was that the room had hard-surface flooring instead of carpet. When traveling with pets, we much prefer this to carpet from both a cleanliness and comfort perspective. Also, there was not an over, emphasis on perfume deodorizer often this happens in pet friendly locations that they deodorize to the point that anybody who sensitive to scent can’t breathe. We appreciated this because we were able to sleep without being congested by over scented products. Breakfast offered a good variety of hot and cold items, including fresh waffles. The only improvement I would suggest is providing a simple instruction sheet in each room explaining how to operate the TV/Chromecast system, shower controls, Wi‑Fi setup, and other room features. We eventually figured everything out, but a one-page guide would save guests a lot of confusion and reduce calls to the front desk.Overall, a very pleasant stay and I would definitely consider staying here again.

My room was absolutely beautiful and the staff was amazing! Vanessa at front desk was so warm and helpful. Thank you all!!

In the morning I killed and cleaned up dozens of tiny black ants off the floor beside the bed and clumps of long dark hair which was clearly there for some time. When I mentioned this to the desk clerk, he said he would let the manager know. I expected to get some feedback which did not happen and now it’s been five days.

go o d