Cancun Beach Hotels

Great service. Kid friendly. We had 1.5 yr old and a 3 yr old boy. Great time in pools, at the beach. Hotel staff kind and always eager to serve. Only issue: they are pushing investments (time share). We were told we'd get a free buffet lunch if we heard 1/2 hour sales pitch. Reality: 1.5 hour sales presentation and after, no lunch! In the end we argued and the acquiesced to do what they had agreed to do. I would not trust them with investments. But, as a family resort, amazing!

Very chic hotel with an excellent and friendly staff.

We love this resort. Staff are extremely friendly, food is great and the resort is beautiful and well maintained. The kids absolutely had a blast. Can't wait to return again!

This is the party hotel. If you dont want to be around attractive loud people from all parts of the world, then go elsewhere. Nothing but fun and good music. The party bus program was off the hook great staff and good times.

We reserved a standard room with two double beds 7 months before our trip. When we checked in, there was only a standard room with one king bed left. This room also had no view, and the window did not open (room 211 west building). Although we were disappointed, the room proved to be very clean and spacious and had a wonderful shower. We really appreciated the large water dispenser with fresh water. We always had plenty of clean towels and soaps. Housekeeping did a great job! I would definitely upgrade to a room or suite with a view in the future. The beach is outstanding! Although the hotel has two very nice pools, we never used either one. We spent most of our time on the powder soft beach or swimming in the calm, clear, turquoise ocean. We never had trouble finding lounge chairs, and the staff was very helpful in setting up umbrellas and a small table if we asked. The water is clear and warm, and you can walk out quite far before it gets deep. It was fun to watch the yachts docked just outside the swimming area. The hotel is located within walking distance of many wonderful restaurants and shops. We rented a golf cart for a week, and were able to take our time and explore the entire island. I would definitely recommend renting a golf cart for at least a day just to see all of the beautiful different parts of the island. We enjoyed the freedom to come and go as we pleased. There is much to see and we put on many miles!

If it's the sun and the beautiful beach you are looking for, you will love it hear. The friendliness of the staff and the quiet adult environment provided a truly relaxing time away.

This is a small boutique hotel. We had a Jr. Suite with a private spa tub on our balcony. Walking distance to restaurants and shopping. Food in both restaurants was very good and service was wonderful. This is a great place if you want a quiet and peaceful stay.

We have really enjoyed our vacation at Na Balam. We felt we were in paradise. We got what we were looking for. The beach was amazing and quiet, the hotel clean and the stuff efficient. We will go back as soon as we can.

Wonderful all inclusive on a fabulous Mexican island. Quiet. Not for those who wAnt many restaurants ant a fast paced activity schedule but this is exactly what we wanted. Everything included including calls to US from the room and wifi free everywhere. Rented scooters and went all over the island. Fabulous stay and people everywhere nice.

Great great staff,clean hotel great food 4 restaurants one seafood bar and different food by the pool one bar in the lobby open late for drinks and dj .beach is beautiful and big plenty of chairs more umbrellas would be great