Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500
Explore the area
Cancun Convention Center3 min walk
Forum Beach4 min walk
Chac Mool Beach11 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)26 min drive
Room options
View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront
Romantic Room, 1 King Bed, Balcony, Oceanfront
366 sq ft
Ocean view
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
344 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
344 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Club Room, 2 Double Beds, Balcony, Ocean View
Club Room, 2 Double Beds, Balcony, Ocean View
366 sq ft
Ocean view
Sleeps 4
2 Double Beds
View all photos for Club Room, 1 King Bed, Balcony, Ocean View
Club Room, 1 King Bed, Balcony, Ocean View
366 sq ft
Ocean view
Sleeps 3
1 King Bed
View all photos for Family Studio, 1 King Bed with Sofa bed, Ocean View
Family Studio, 1 King Bed with Sofa bed, Ocean View
431 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, Balcony, Ocean View
Deluxe Room, Balcony, Ocean View
344 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed
About this area
Cancun
Located on the beach, Krystal Cancun is in Zona Hotelera neighborhood and is connected to the convention center. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Punta Sur. Traveling with kids? Don't miss Ventura Park Cancun. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
3.5-star family-friendly resort near La Isla Shopping Mall
Located close to Aquaworld and Plaza Las Americas, Krystal Cancun provides a swim-up bar, a poolside bar, and shopping on site. With amenities like a white sand beach and beach volleyball, this resort is the perfect place to soak up the sun. Indulge in a body wrap, a body scrub, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Mexican cuisine and a poolside location.
Aerobics classes and yoga classes are offered at the gym; Krystal Cancun also has a garden, a playground, and a hair salon. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks at this resort include:
An outdoor pool and a children's pool, with sun loungers and a swim-up bar
Free self parking and valet parking
Buffet breakfast (surcharge), babysitting (surcharge), and concierge services
A vegetable garden, beach towels, and wedding services
Guest reviews speak well of the overall condition and walkable location
Room features
All 502 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
Children's books, childcare services, and free infant beds
Recycling and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a MXN 420 fee, and antigen/rapid COVID-19 testing is available for a MXN 2520 fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Limited onsite parking
Food and drink
Daily buffet breakfast available for a fee: MXN 270 for adults and MXN 135 for children
3 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Aquamarina
El Mortero
Las Velas
Mediterraneo
Things to do
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Outdoor pool
Playground
Sauna
Shopping
Spa tub
Steam room
TV in common areas
Yoga classes
Family friendly
Children's books
Children's pool
Children's toys
Dining table
Free children's club
Free crib
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Water dispenser
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
5 meeting rooms
Outdoors
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Vegetable garden
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
