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Cyan Cancun Resort & Spa

Photo gallery for Cyan Cancun Resort & Spa

Exterior
Deluxe Room, Sea View | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Shower, rainfall showerhead, free toiletries, slippers
Shower, rainfall showerhead, free toiletries, slippers

Overview of Cyan Cancun Resort & Spa

Cyan Cancun Resort & Spa

3.5 star property

7.6/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Bar
Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

Explore the area

  • Popular LocationEl Rey Ruins18 min walk
  • Popular LocationIberostar Cancun Golf Course18 min walk
  • Popular LocationDelfines Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

Room options

About this area

Cancun

Located on a private beach, Cyan Cancun Resort & Spa is in Zona Hotelera, a neighborhood in Cancun. El Rey Ruins and San Miguelito are local landmarks, and some of the area's activities can be experienced at Moon Palace Golf Club and Iberostar Cancun Golf Course. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also worth visiting.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Maya Museum of Cancun - 4 min drive
  • Oasis Arena - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Zai - 13 min walk
  • Arena Sports Bar - 11 min walk
  • Azvl - 4 min walk
  • Spice - 10 min walk
  • Capers - 10 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star hotel located in Zona Hotelera
Take advantage of a roundtrip airport shuttle, a beach bar, and a poolside bar at Cyan Cancun Resort & Spa . With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and a 24-hour front desk
  • Luggage storage
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • A beach bar
  • A poolside bar

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • In-room sofa bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Single sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

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Cancun
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Zona Hotelera
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3 star
3 star
Hotel
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Pool
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Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 20 2022 to March 31 2023 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.65 per accommodation, per night
  • Service fee: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on Mar 26, 2023 start from $110.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Cyan Cancun Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Hotel Zone Beaches, Iberostar Cancun Golf Course, and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Rey Ruins are also within 1 mi (2 km).

Cyan Cancun Resort & Spa Reviews

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 241 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 68 out of 241 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 29 out of 241 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 23 out of 241 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 23 out of 241 reviews" "
" "2 - Terrible 10%

8.1/10

Cleanliness

8.3/10

Staff & service

6.9/10

Amenities

7.2/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 6 nights in Mar 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a beautiful view to the beach. Pool and sunbeds are amazing. Chicken wings from snack bar are pretty small with good taste. Staff is very friendly. The beach has a red flag so is not a good place to swim. The room s are very clean and has a beautiful view. At night is plenty air and it is a creepy noise.You have different restaurant really close. I will be back to this hotel.
Stayed 5 nights in Mar 2023

10/10 Excellent

Tami Jayne

Liked: Cleanliness, staff & service
I really enjoyed the beautiful ocean views, sunrises and convenient acess to the sandy white beach! The wait staff, in fact all the employess provided excellent service.
Stayed 4 nights in Mar 2023

2/10 Terrible

liq

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty, no cold water, toilet can’t flush
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints 😌 ..good location.
Stayed 7 nights in Mar 2023

6/10 Okay

Elvira, Lompoc

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sodas and candy in the fridge. I felt like I was being nickel and diamed.
Stayed 9 nights in Mar 2023

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it being close to the beach and everything was easy to get too
Stayed 7 nights in Mar 2023

10/10 Excellent

Houda, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute because our flight got rescheduled, so we only stayed for one night. This hotel exceeded our expectations, the staff were extremely friendly and helpful, our room was amazing with a gorgeous view on the pool and beach. The bed was comfy and everything was clean. The only minus is the shower, it seems that the drain was clogged so our washroom was all flooded after a short shower. The hotel have direct access to the beach with free umbrellas and loungers, and the pool also have an amazing towel service. The pool was clean and the view was simply gorgeous. Overall our experience was great, we also got to try their tacos and cocktails which were very delicious (slightly more expensive but it didn't bother us).

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel tranquilo, cerca al aeropuerto (10 a 15 min), es limpio, organizado. Un punto desfavorable es que no tiene restaurante, tiene un bar que sirve snacks pero lo cierran muy temprano 7PM