Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuwait

Accommodation comfort

Posted Jul 14, 2014
It is my first time since many years of travel to Milan I felt comfort Staff and quality food and service is realy the best
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice rooms with good wifi connection

Posted Jul 8, 2014
Pros: very good size double room very good wifi connectivity very friendly concierge, counter and cleaning staff
Cons: toilet seat too close to toilet door, must close door and no one else comes in, else will knock legs have more options in english channels for TV
Location: fairly central, near to Duomo main tourist attraction, La Scarla, waking distance to De La spiga and Montneapolone, main shopping streets
Good location, easy access to shopping areas very good wifi throughout hotel and rooms compared to many other hotels very friendly and helpful staff, gives recommendations and advice readily
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester England

Great Milan city centre location.

Posted Jul 7, 2014
Pros: The welcoming and attentive staff. The decor and well appointed rooms. Breakfast service was exceptional in both service and content. Free WiFi.
Cons: British newspapers available in the lounge.
Location: Great location for Duomo and the shops.
From check in to to check out we found that all the staff at this hotel gave really good customer service. In particular the breakfast service and the food we were presented with was exceptional. The staff at breakfast could not have been more attentive and welcoming. We had a meal and drinks in the bar during our stay and the service was again attentive and welcoming. We had booked a superior room which was modern spacious and well appointed. I will most definitely be returning to this hotel in future
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent for the centre of Milan

Posted Jun 29, 2014
Pros: Modern facilities and central position.
Cons: No real issues.
Location: 5 minute walk to the Cathedral and the centre of Milan. Another 5 minutes to the expensive shops and about 15 minutes to the cafes of Brera.
Friendly staff, clean comfortable room and amenities.
5 out of 5
Recommended
for Everyone
by Eric from New York, N.Y.

Great Hotel in the Heart of Milan, steps from Doum

Posted Jun 4, 2014
Pros: Location, Staff, Comfort, Breakfast
Cons: An enclosed room with a computer/desks would be handy. Lobby computer provided is not very useful for business when laptop was left home. Minor issue
I am a very seasoned traveler (over 200 trips to Europe, Asia, the US, Canada and Mexico) and this was an excellent experience. Staff could not have been more helpful. Room was very clean, and housekeeping was excellent, even with my difficult schedule. Outstanding breakfast. Super close to all mass transit. Some folks from North America (which is where I am from) may find the room a little small, but the rooms are of good size by European standards. Just a great experience. Wi-fi was free, easy to connect and accessible at all times, with good speed.
2 out of 5
by ebru from ─░stanbul, TURKEY

Such a bad experience

Posted May 27, 2014
Pros: I like the room. It was clean and large enough with kids. Breakfast is ok.
Cons: RECEPTION AND THE RECEPTION STAFF
I have complain about reception. When we came to check in there was a queue. We have waited so long. There is a lot of people who are asking about places in Milan, want to make reservation. We were in the same line. There is not enough staff. Also there is no concierge. When we want to chech out, everything was same. We have waited in a line, when it was our turn, reception girl said that "if you want to check out you have to wait on the other line, I am a trainer", Then we moved to other line and waited so long. It was really bad experience. The reception staff are not helpful.
4 out of 5
Recommended
for Everyone
by A from London, UK

Safe, clean, modern and great location.

Posted May 26, 2014
Cons: It would be great to have more hangers. I only stayed 3 days so it was ok, but there really aren't enough.
Really enjoyed my stay there. A nice hotel very close to the Duomo. It is a 10 minute's taxi drive to get to the Cadorna station, where you can get a direct train to Malpensa airport (EUR 12 and 30 minutes). The hotel is very modern (unlike most Italian hotels) and that's one of the reasons why I had chosen it. Comfortable bed with plenty of pillows and you can get a proper dark room thanks to some good curtains. Great breakfast, plenty of choice, with a very efficient team. There are always plenty of taxis waiting just in front of the main entrance of the hotel, which makes it very convenient. Location felt very safe too (travelling solo).
4 out of 5
Recommended
for Everyone
by Meshal from jeddah

Nice hotel with excellent location

Posted May 17, 2014
Very good location in a very good hotel, but the price is a bit expensive
4 out of 5
Recommended
for Everyone
by A verified traveler

Short walk to the Duomo

Posted May 16, 2014
We had just a short 2-day stopover in Milan and NH was the perfect choice. Centrally located, modern clean and simple decor . Supremely comfortable beds and a large new sparkling clean bathroom. Works for me. Took the train from the airport and then a short taxi ride to hotel from train station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location accessible

Posted May 5, 2014
Arrived to hitel very tired and they gave me immediatly the room