Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
92% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Miserable and gloomy

Posted Dec 1, 2014
Location: Went to a downtown sing-a-long place called Bluesboro Bar & Music Co. which saved the trip
Not a pleasant stay at all. Thought the facilities was extremely poor. Everything looked old and dreary. The staircase area outside the lobby is just depressing. I had a lot of baggage that I needed to wheel around in a wagon and the hotel does not even have an elevator (or ramp). They refused to move me to a ground floor because the reservation was made through Expedia! Very disappointing experience.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Haymarket, VA

Avoid Until Renovations are Complete!

Posted Oct 31, 2014
Pros: The upgrades to the actual room were lovely and very clean...with the exception of the inside room door frame that was damaged.
Cons: As an indoor corridor hotel, I expect external doors to be secure; they were permanently open due to the amount of renovation underway.
Location: Decent access to both fast food and sit-down restaurants
Nothing in the description suggests guests will be sleeping in a construction site and that there is no elevator for 2nd floor. Upon check-in, the desk clerk immediately suggested an additional $10 to have an upgraded room...I initially declined...but he persisted. Not yet having seen the degree of construction I finally agreed. (I'm not sure 2nd floor rooms could even be accessed given the construction!) You could not walk from the lobby to my 1st floor room due to construction. I travel a great deal, and am not easily put ill at ease. However, the room felt isolated; the external security door was jammed upon; and my actual room door did not seem to have a working deadbolt. Since it was prepaid for one night only, I elected to stay, but rather than selling a $10 "upgrade" at check-in, they should have been offering additional discounts or at least an apology for the state of the overall property. The actual room upgrades - granite vanity, modern soft goods were a pleasant surprise. When I mentioned my security concerns the next morning upon check-out, in an effort to justify the condition, I was told external doors actually create a "false sense of security". That may be, but I prefer it when they closed! Once the renovations are complete, it should improve, in the meantime, as long as the front sign still offers "rentals by the week"...I would keep driving!
2 out of 5
Recommended
for Personal Event
by DRobfrom Chicago il

rooms

Posted Sep 8, 2014 on Hotels.com
Overall enjoyed stay but definitely the rooms need renovated the smoking room had a strong bad odor like smell and also should have windows where you can open to bring fresh air in your room
5 out of 5
Recommended
by KSLfrom Memphis, TN

Great stay

Posted Sep 3, 2014 on Hotels.com
The hotel was comfortable, the staff were pleasant and helpful, and the breakfast buffet was great.
4 out of 5
Recommended
for Personal Event
by Asheshfrom Huntsville AL

Good Experience

Posted Sep 3, 2014 on Hotels.com
Room was really big size with 2 queen size beds. Bathroom was small but clean. All appliances were clean and in good condition. Staff was friendly and helpful. Coin Laundry room was very clean. Complimentary breakfast was descent.
4 out of 5
Recommended
for Personal Event
by DJayfrom Woodbridge, VA

Great Deal

Posted Aug 31, 2014 on Hotels.com
Hotel and staff were nice. The only thing that stopped me from rating a five was rooms were just a little old fashioned but had LCD's though. Great value hotel and breakfast was really good.
3 out of 5
Recommended
for Business Travelers
by Harryfrom Memphis, TN

Safety and Cleanliness

Posted Aug 30, 2014 on Hotels.com
The outside doors were unlocked and kept open all night. The hotel has a bad smell in lobby and nonsmoking rooms. Could not recommend the hotel.
5 out of 5
Recommended
for Overnight Stay Before Destination
by JRfrom Memphis,TN

Great Over night room

Posted Aug 30, 2014 on Hotels.com
On my way to MTSU to help daughter move in.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madisonville, TN

Posted Aug 27, 2014
We have stayed here 4 times while dropping our daughter off at MTSU. The location is great very clean and staff are very nice and helpful. We will stay again.