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Embassy Suites Nashville South/Cool Springs

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Indoor pool
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Minibar

Overview of Embassy Suites Nashville South/Cool Springs

Embassy Suites Nashville South/Cool Springs

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
820 Crescent Centre Dr, Franklin, TN, 37067

Explore the area

  • Popular LocationAspen Grove Park3 min drive
  • Popular LocationCoolSprings Galleria4 min drive
  • Popular LocationBoiler Room Theatre7 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)22 min drive

Choose dates to view prices

About this area

Franklin

In the business district, Embassy Suites Nashville South/Cool Springs is in an area with good shopping. Nashville Zoo and SOAR Adventure Tower are local attractions and those in the mood for shopping can visit CoolSprings Galleria and Mall at Green Hills. Ford Ice Center Antioch and Cheekwood Estate & Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
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Map

What's nearby

  • Aspen Grove Park - 3 min drive
  • CoolSprings Galleria - 4 min drive
  • Boiler Room Theatre - 7 min drive
  • The Factory - 7 min drive
  • Fort Granger Park - 8 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • Cajun Steamer — 13 min walk
  • Tupelo Honey — 14 min walk
  • Sperry's Restaurant — 3 min drive
  • House Of India — 3 min drive
  • Old Chicago — 3 min drive

About this property

Embassy Suites Nashville South/Cool Springs

3.5-star hotel near CoolSprings Galleria
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free buffet breakfast, free wired Internet in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 250 rooms provide conveniences like sofa beds and living rooms, plus WiFi and LCD TVs with cable channels. Guests will also find wired Internet, refrigerators, and microwaves.
Embassy Suites Nashville South/Cool Springs offers 250 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch LCD televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area

Similar properties

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Air conditioned
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Business friendly
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3 star
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Policies

Check-in

Check-in from 4 PM - 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 45 lbs
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 5 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel Franklin

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 525 out of 952 reviews
5 - Excellent 55%
Rating 4 - Good. 264 out of 952 reviews
4 - Good 28%
Rating 3 - Okay. 99 out of 952 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 952 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 952 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like the new parking charge. It is taken off at the end of the stay but should just be included and not an extra charge for hotel guests.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so big and like real hotel i alwags imagine
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was a Great Place to Stay!
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, liked ease of getting on the property and check in, didn't like stuffiness of the bathroom
Stayed 2 nights in Oct 2021