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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Embassy Suites Nashville South/Cool Springs

Star Rating
3.5 out of 5

Photo gallery

Featured Image
Indoor pool
1 bedroom, premium bedding, in-room safe, desk
Minibar
Minibar

Guest reviews

4.4/5 Excellent
996 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Personal protective equipment

Map

820 Crescent Centre Dr, Franklin, TN

Explore the area

Popular LocationCoolSprings Galleria6 min drive
Popular LocationThe Factory7 min drive
Popular LocationFort Granger Park8 min drive
AirportNashville, TN (BNA-Nashville Intl.)24 min drive

Choose dates to view prices

  • Suite, 2 Double Beds, Non Smoking

    Photos of Suite, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Non Smoking

  • Deluxe Suite Two Double and One Sofa Bed Corner

    Photos of Deluxe Suite Two Double and One Sofa Bed Corner

    4.8/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsDeluxe Suite Two Double and One Sofa Bed Corner

  • Standard Suite Two Double and One Sofa Bed Non-Smoking

    Photos of Standard Suite Two Double and One Sofa Bed Non-Smoking

    4.3/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 6
    • 2 Double Beds and 1 Double Sofa Bed
    More detailsStandard Suite Two Double and One Sofa Bed Non-Smoking

  • Suite, One King Bed, Non-Smoking

    Photos of Suite, One King Bed, Non-Smoking

    4.5/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, One King Bed, Non-Smoking

  • Suite, One King Bed, Non-Smoking

    Photos of Suite, One King Bed, Non-Smoking

    4.6/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, One King Bed, Non-Smoking

  • Premier Corner Suite, Two Double Beds, Non-Smoking

    Photos of Premier Corner Suite, Two Double Beds, Non-Smoking

    4/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsPremier Corner Suite, Two Double Beds, Non-Smoking

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

  • Suite, 1 King Bed, Non Smoking, Corner

    Photos of Suite, 1 King Bed, Non Smoking, Corner

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Corner

  • Presidential Suite, Non Smoking

    Photos of Presidential Suite, Non Smoking

    Room amenities

    • 1496 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite, Non Smoking

  • Suite, Accessible, Non Smoking

    Photos of Suite, Accessible, Non Smoking

    Room amenities

    • 506 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, Accessible, Non Smoking

  • Suite, Accessible, Non Smoking

    Photos of Suite, Accessible, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, Accessible, Non Smoking

  • Suite, Accessible, Non Smoking

    Photos of Suite, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, Accessible, Non Smoking

  • Premium Suite, 1 King Bed, Non Smoking, Corner

    Photos of Premium Suite, 1 King Bed, Non Smoking, Corner

    Room amenities

    • 592 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed, Non Smoking, Corner

  • Premium Suite, 1 King Bed, Accessible, Non Smoking

    Photos of Premium Suite, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • 560 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsPremium Suite, 1 King Bed, Accessible, Non Smoking

  • Premium Suite, Accessible, Non Smoking

    Photos of Premium Suite, Accessible, Non Smoking

    Room amenities

    • 549 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsPremium Suite, Accessible, Non Smoking

  • Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

    Photos of Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

    Room amenities

    • 592 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

  • Suite, 1 King Bed, Non Smoking

    Photos of Suite, 1 King Bed, Non Smoking

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking

  • Suite, 1 King Bed, Non Smoking (2 Rooms)

    Photos of Suite, 1 King Bed, Non Smoking (2 Rooms)

    4.4/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (2 Rooms)

  • Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

    Photos of Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

    Room amenities

    • 506 sq ft
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

    Photos of Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Accessible, Non Smoking (Hearing)

About this area

Franklin

In the business district, Embassy Suites Nashville South/Cool Springs is in an area with good shopping. Nashville Zoo and Cheekwood Estate & Gardens are local attractions and those in the mood for shopping can visit CoolSprings Galleria and Mall at Green Hills. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Visit our Franklin travel guide
Map
Popular Location

What's nearby

  • CoolSprings Galleria - 6 min drive
  • The Factory - 7 min drive
  • Fort Granger Park - 8 min drive
  • Pull-Tight Players Theatre - 8 min drive
  • Heritage Foundation of Franklin and Williamson County - 11 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville Intl. Airport (BNA) - 24 min drive

Restaurants

  • Jason's Deli - 3 min drive
  • Bonefish Grill - 3 min drive
  • P. F. Chang's - 3 min drive
  • Amerigo Brentwood - 4 min drive
  • Famous Daves - 4 min drive

About this property

Embassy Suites Nashville South/Cool Springs

3.5-star hotel near CoolSprings Galleria
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free cooked-to-order breakfast, free wired Internet in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 250 rooms provide conveniences like sofa beds and living rooms, plus WiFi and LCD TVs with cable channels. Guests will also find wired Internet, refrigerators, and microwaves.
Embassy Suites Nashville South/Cool Springs offers 250 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations have separate living rooms and are furnished with double sofa beds and desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch LCD televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Hilton CleanStay

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking: USD 5.00 per day
  • Electric car charging station
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (16000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in from 4 PM - 4 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 45 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff
Contactless check-out is available
Individually-wrapped food options are available for breakfast and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitization practices of Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel Franklin

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites Nashville South/Cool Springs and receive a full refund?
Yes, Embassy Suites Nashville South/Cool Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites Nashville South/Cool Springs cancellation policy on our site for more details about any exclusions or requirements.
Does Embassy Suites Nashville South/Cool Springs have a pool?
Yes, this property has an indoor pool.
Is Embassy Suites Nashville South/Cool Springs pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 45 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.
How much is parking at Embassy Suites Nashville South/Cool Springs?
Self parking is available for USD 5.00 per day.
What time is check-in at this hotel?
Check-in is from 4 PM–4 PM.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).
Where is this property located?
Situated in the business district, this hotel is 1.7 mi (2.7 km) from Aspen Grove Park and 1.8 mi (2.9 km) from CoolSprings Galleria. Saint Thomas Medical Partners and Iasis Health Care are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Embassy Suites Nashville South/Cool Springs

4.4
Excellent
996 reviews
5 - Excellent
582
4 - Good
277
3 - Okay
80
2 - Mediocre
40
1 - Poor
17
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

2/5

Verified traveler
Traveled with family and small children
Jul 25, 2020
  • Disliked: Cleanliness, amenities, property conditions & facilities

Our room was filthy & the shower was not functioning. Breakfast was cold & terrible. Look for another hotel option.

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveler
Jul 19, 2020
    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    2/5

    Verified traveler
    Traveled with family and small children, Traveled with family
    Mar 19, 2020
    • Liked: Staff & service, amenities
    • Disliked: Cleanliness, property conditions & facilities

    Our room was old and not very clean, the pull out bed had a huge stain on the mattress and the ceiling was molded and leaking in the corner

    Stayed 1 night in Mar 2020

    3/5

    Verified traveler
    Mar 19, 2020
      This traveler didn’t leave comments with their review
      Stayed 1 night in Mar 2020

      5/5 Excellent

      Verified traveler
      Mar 16, 2020
      • Liked: Staff & service, amenities, property conditions & facilities

      Stayed 1 night in Mar 2020

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