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Embassy Suites by Hilton Nashville South Cool Springs

Photo gallery for Embassy Suites by Hilton Nashville South Cool Springs

Exterior
Indoor pool
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Overview of Embassy Suites by Hilton Nashville South Cool Springs

Embassy Suites by Hilton Nashville South Cool Springs

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
820 Crescent Centre Dr, Franklin, TN, 37067

Explore the area

  • Popular LocationCoolSprings Galleria7 min drive
  • Popular LocationAspen Grove Park7 min drive
  • Popular LocationFranklin Farmers Market10 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)26 min drive

Room options

About this area

Franklin

In the business district, Embassy Suites by Hilton Nashville South Cool Springs is in an area with good shopping. SOAR Adventure Tower and Nashville Zoo are local attractions and those in the mood for shopping can visit CoolSprings Galleria and The Factory. Nolensville Feed Mill and Ford Ice Center Antioch are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Franklin travel guideOpens in a new window
Map

What's nearby

  • CoolSprings Galleria - 7 min drive
  • Aspen Grove Park - 7 min drive
  • Boiler Room Theatre - 7 min drive
  • The Factory - 7 min drive
  • Franklin Farmers Market - 10 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 26 min drive

Restaurants

  • Cajun Steamer - 13 min walk
  • Tupelo Honey - 14 min walk
  • Moe's Original Bar B Que - 3 min drive
  • Jim 'N Nick's Bar-B-Q - 3 min drive
  • Old Chicago - 3 min drive

About this property

Embassy Suites by Hilton Nashville South Cool Springs

3.5-star hotel in the business district
Take advantage of a free breakfast buffet, a grocery/convenience store, and a free daily manager's reception at Embassy Suites by Hilton Nashville South Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • ATM/banking services, a ballroom, and meeting rooms
  • An elevator, free newspapers, and luggage storage
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All 250 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch HDTVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

Arabic, English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Similar properties

See similar properties

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Hotel
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Free WiFi
Free WiFi
Business friendly
Business friendly
Guest rating 4+
Guest rating 4+
Pool
Pool

Policies

Check-in

Check-in from 4 PM - 4 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 45 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 5 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Nashville South Cool Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Nashville South Cool Springs?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Nashville South Cool Springs on Feb 12, 2023 start from $127.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Nashville South Cool Springs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 45 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Nashville South Cool Springs?

Self parking is available for USD 5 per day.

What time is check-in at Embassy Suites by Hilton Nashville South Cool Springs?

Check-in is from 4 PM - 4 PM.

What time is check-out at Embassy Suites by Hilton Nashville South Cool Springs?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Embassy Suites by Hilton Nashville South Cool Springs located?

Situated in the business district, this hotel is within 3 mi (5 km) of Aspen Grove Park, CoolSprings Galleria, and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free at Embassy Suites by Hilton Nashville South Cool Springs and receive a full refund?

Yes, Embassy Suites by Hilton Nashville South Cool Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Nashville South Cool Springs cancellation policy on our site for more details about any exclusions or requirements.

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Embassy Suites by Hilton Nashville South Cool Springs Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 591 out of 1060 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 243 out of 1060 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 123 out of 1060 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 57 out of 1060 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 46 out of 1060 reviews" "
" "2 - Terrible 4%

8.3/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Feb 2023

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly available staff
Stayed 2 nights in Feb 2023

10/10 Excellent

TODD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to plenty of food places, and a nice safe area.
Stayed 1 night in Jan 2023

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to local shops. Great environment comfortable rooms and staff was always helpful.
Stayed 2 nights in Jan 2023

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property!
Stayed 2 nights in Jan 2023

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was realy good, the beds were extremely comfortable and the indoor pool stayed open late
Stayed 1 night in Jan 2023

8/10 Good

Garry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very dark and dated.
Stayed 2 nights in Jan 2023

10/10 Excellent

Yvonne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice property. Staff very friendly and personable. Would highly recommend this embassy suites.
Stayed 1 night in Jan 2023

10/10 Excellent

L

Traveled with group
Liked: Cleanliness, staff & service
Very clean and safe and very attentive to your needs. Highly recommend
Stayed 1 night in Jan 2023

10/10 Excellent

Phillip

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2023