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Hyatt House Nashville/Franklin/Cool Springs

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Exterior
Indoor pool
49-inch flat-screen TV with cable channels, TV
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Overview of Hyatt House Nashville/Franklin/Cool Springs

Hyatt House Nashville/Franklin/Cool Springs

2.5 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
Map
3501 Mallory Lane, Franklin, TN, 37067

Explore the area

  • Popular LocationAspen Grove Park13 min walk
  • Popular LocationFranklin Farmers Market6 min drive
  • Popular LocationCoolSprings Galleria6 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)23 min drive

Room options

About this area

Franklin

Hyatt House Nashville/Franklin/Cool Springs is located in Franklin. Arrington Vineyards and Ford Ice Center Antioch are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aspen Grove Park and Fort Granger Park. SOAR Adventure Tower and Nashville Zoo are also worth visiting.

What's nearby

  • Aspen Grove Park - 13 min walk
  • Boiler Room Theatre - 5 min drive
  • The Factory - 5 min drive
  • Franklin Farmers Market - 6 min drive
  • CoolSprings Galleria - 6 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • Culver's - 4 min walk
  • Jason's Deli - 6 min walk
  • Bishop's - 7 min walk
  • Jim 'N Nick's Bar-B-Q - 7 min walk
  • Bricktop's - 8 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Property highlights
Free self-serve breakfast, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hyatt House Nashville/Franklin/Cool Springs. Free WiFi in public areas is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Coworking spaces, luggage storage, and free newspapers
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and location
Room features
All 125 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and desk chairs. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available weekdays 6:30 AM–8:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Mar 5, 2023 start from $131.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt House Nashville/Franklin/Cool Springs?

Self parking is free at this property.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-out is at 11:00 AM.

Where is Hyatt House Nashville/Franklin/Cool Springs located?

Situated in Franklin, this hotel is 0.7 mi (1.1 km) from Aspen Grove Park and within 3 mi (5 km) of CoolSprings Galleria and Saint Thomas Medical Partners. SOAR Adventure Tower and Iasis Health Care are also within 3 mi (5 km).

Can I cancel my reservation for free at Hyatt House Nashville/Franklin/Cool Springs and receive a full refund?

Yes, Hyatt House Nashville/Franklin/Cool Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt House Nashville/Franklin/Cool Springs cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 609 out of 756 reviews" "
" "10 - Excellent 81%
Rating 8 - Good. 90 out of 756 reviews" "
" "8 - Good 12%
Rating 6 - Okay. 26 out of 756 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 9 out of 756 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 22 out of 756 reviews" "
" "2 - Terrible 3%

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Good

Mick

Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff was very friendly and helpful. But, some of the staff would not even talk to you.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gregory, Millington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property only about three years old. We paid a little extra for the King Bed with pull out couch, and it was worth it. Nice living room area where we watched some TV before bed. Didn't use the kitchen area because we only stayed one night, but this would be great for a multiple day stay.

10/10 Excellent

Hilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, the room was spacious and modern, and the staff was friendly and helpful. Breakfast was good.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Safe area, wonderful staff, clean rooms.
Stayed 1 night in Jan 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newer hotel! Very convenient. Lots of restaurants and stores around it. We loved our stay here!
Stayed 1 night in Jan 2023

10/10 Excellent

Mike

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice! Rooms are very roomy love the kitchen

10/10 Excellent

Lorrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Took my 11 yr old son for New Year’s Eve last minute. The staff were all very friendly and kind. Free popcorn in the afternoons in the lobby. Complimentary coffee, fruit water, tea, or hot chocolate as well. Indoor pool was very well kept as well as clean hallways and elevators. I would definitely got back. Under $200 a night for a suite with lots of room. Large flat screen swivel tv to be watched in living area or bedroom. Nice kitchen area as well. We stayed in room 2 on the lower level. It was a king suite. Short drive to Cool Springs mall and other businesses and restaurants.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. Super clean and very nice!!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice stay for families. We stayed in a suite with a fold out couch which was perfect for our child to sleep. It was nice to have a little kitchen in the room also. The staff was so friendly and helpful. The free breakfast in the morning was pretty good and had a good amount of options to please everyone. Would definetly stay again.

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room snd hotel. Staff was very friendly and attentive. A great hotel for families.
Stayed 1 night in Dec 2022