Playa Los Arcos Reviews

Hotel is a typical older Mexican type hotel where mostly local tourists travel. The rooms were average and not well maintained (card door reader was broken in our first room, remote control for tv not working in second room, A/C ran continuously despite setting temperature and fan speed did not change from high to low). We had the all inclusive package and the meals were basically the same everyday and did not taste very good or flavorful. The snack bar would have food that had been cooked hours earlier and sitting in warmers drying up (burgers, sandwiches dry after sitting in warmers for 3 hours). WIFI signal was poor and internet service very slow.

Upgraded to mini suite. Recommend. Small but nice. Good hot showers. Overlooked pool and ocean . (Left side, 2nd floor) clean, little worn with time. Nice bed, room for kids with second TV , Good food in restaurant! Quiet. But there during off season. Nice

Staff very friendly and attentive to hotel visitors, wonderful experience would stay again.

This is an unpretentious authentic Mexican vacation spot, with a pool, balconied rooms, and immediate beach access, right in town. The public parts of the hotel are noisy with kids and music, but the rooms are peaceful. It is tidy but not new nor sparkly. You will not have to deal with a lot of drunk gringoes: it's a Mexican family hotel. Lots of kids, easy-going vibe. Restaurant has fun free shows at night, but they are done early enough for kids to sleep by 10.

Very comfortable, great staff- 3rd time staying there.. Great location, everything close by.. Could work on food choices at buffet!! Overall- I really like it!!

It's an ok hotel just to sleep and take a shower but if you plan to stay in the room good luck on the moisture smell and the noises from the plumbing. Our bathroom didn't have a door knob and you can hear noises through the window. But the view from the balcony was amazing.

Great stop on our way to Yelapa. Very nice beach with comfortable chaise lounges and umbrellas to ward off the sun. The restaurant on the beach was a great place to relax after a day of the travel.

We stayed here for a few days! There were lots of other people staying so it was fun, the bar man by the pool was excellent! And the food and room were lovely too!

I got there and expected an amazing vacation by the pool and beach. Well that what it looked like until they had my reservation confused with another. The rooms are so small and AC sucks. Oh and be prepared to be woken up at 7am bc kids are playing in the pool that early and all the rooms surround the pool. Ok staff writes about you in the notebook. They reuse the shampoo bottles, Oh ya attention all gays: this is not a gay friendly hotel. Oh the things I liked about this hotel. They give you two waters a day for free hahaha. Never again will I stay here

This was my first time staying in puerto Vallarta and I had a very pleasant stay. They did a good job making me feel welcome and the place was very secure. It's also a big plus that the hotel is right off the beach :) I plan on staying here again in the future!