Hotel Mousai Puerto Vallarta

Photo gallery for Hotel Mousai Puerto Vallarta

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Hotel Mousai Puerto Vallarta

VIP Access

Hotel Mousai Puerto Vallarta

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48390

Explore the area

  • Popular LocationGarza Blanca Beach1 min walk
  • Popular LocationPlaya Esmerelda10 min walk
  • Popular LocationPunta Negra Beach13 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)17 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located in Puerto Vallarta, Hotel Mousai Puerto Vallarta is in the mountains and on the beach. Vallarta Zoo is a popular attraction and the area's natural beauty can be seen at Garza Blanca Beach and Playa Gemelas. Los Arcos and Aquaventuras Park Vallarta are also worth visiting. Spend some time exploring the area's activities, including whale-watching, golfing, and golf lessons.

What's nearby

  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Playa Esmerelda - 10 min walk
  • Punta Negra Beach - 13 min walk
  • Los Arcos - 3 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • Hiroshi — 1 min walk
  • The Terrace — 1 min walk
  • Taste Restaurant at Casa Cupula — 6 min drive
  • Tacos Revolución — 6 min drive
  • Archie's Wok — 6 min drive

About this property

Hotel Mousai Puerto Vallarta

Adults-only beachfront resort with an outdoor pool
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 72 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy outdoor private spa tubs, and other standard amenities include living rooms, 24-hour room service, and flat-screen TVs.
Hotel Mousai Puerto Vallarta offers 72 accommodations with outdoor private spa tubs and iPod docking stations. These individually decorated and furnished accommodations have separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: USD 550-950 per person
  • 5 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (2808 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private outdoor spa tub
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 550 and USD 950 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Resort
Hotel Mousai Puerto Vallarta Puerto Vallarta
Hotel Mousai Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 364 out of 413 reviews
5 - Excellent 88%
Rating 4 - Good. 29 out of 413 reviews
4 - Good 7%
Rating 3 - Okay. 9 out of 413 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 413 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 413 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible. The staff was very friendly and helpful, and the views were amazing at this resort!
Stayed 5 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful worth every penny..... love love love EVERYTHING!!! A mf VIBE..... baecations birthday anniversary just because... any reason is a great reason to stay
Stayed 3 nights in Oct 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mousai is amazing. I thought the website pictures were amazing but being there was breathtaking. Mousai for the win!!!
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Ultra corner room was spacious and had amazing views of both the jungle and the ocean. The gym was clean and equipment is in great condition, and the paddle board and kayak rental process is quick and easy. The hydrotherapy circuit included with the ultra room is worth doing (allow at least an hour.) Staff was very friendly and prompt and went above and beyond. Food and drinks are pretty good, better than the average all-inclusive. Housekeeping did a nice job cleaning...they were a bit inconsistent with re-stocking the mini bar and hot tub towels but they were quick to remedy when we called. The butler was very helpful with making reservations, etc. It was confusing that we also had a host (or concierge?) that kept checking in with us and trying to help with reservations...it seemed unnecessary on top of the butler service. Overall we had a fantastic time here and definitely recommend Hotel Mousai.
Stayed 7 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the level of service and cleanliness. Beautiful property and high end products
Stayed 4 nights in Sep 2021