Ratings based on 681 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Very nice hotel to relax...

Posted Jul 22, 2015
Love the food and restaurants...drinks were sooooo good we try all the drink in the menu ;)...staff was real nice and friendly always leaving flowers in the room...
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, MA

Beautiful

Posted Jul 22, 2015
I just got back , yesterday . It is by far the best resort I've been too. The customer service was amazing, very friendly people. The room was great. The food was delicious. I have no complains. The animation team was great. There was never a dull moment. The place looks like a palace , I felt like I was in paradise . I would go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Very nice and clean Resort

Posted Jul 19, 2015
The resort is very nice and clean with large pools and palm tree beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, CA

A Nice Hotel with excellent Food

Posted Jul 17, 2015
Pros: Location, rooms, ans restaurants.
Cons: Jacuzzi area. It could be more warm.
Location: The Hotel is close to the Beach, you can take some excursions to Santo Domingo or some island close. walking on the beach, enjoy the pool. relaxing.
We stayed ten days in this Hotel and we enjoyed Food, Beverages and each with a lot of palms. The entertainment was every day. If you need a rest this is a good place to do it. They have fruits and vegetables all the time. I will come back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

A pleasant vacation with my family

Posted Jul 16, 2015
Pros: the hotel is nice kept in very good condition the food is very good and varied
Cons: I think they need to improve room service sometimes fails .
Location: The hotel is located centrally in front of the sea very pleasant and enjoyable a beautiful view
I spent a pleasant vacation with my family, the hotel is nice kept in very good condition the food is very good and varied; the overall experience was very good and enjoyable but, I think they need to improve room service sometimes fails .
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice get away

Posted Jul 8, 2015
The rooms were clean and staff was great! The hotel could use a bit of a facelift and add technology to book dining and other amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from ca

Nice hotel

Posted Jul 6, 2015
Some evenings music is on until almoust midnight - can't slee
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, one caveat

Posted Jun 26, 2015
Everything about the stay was pretty incredible. The hotel and beach are gorgeous, the food is good (for an all inclusive). The staff was great, except for the fact that we had several items removed from our room, including our passports, without our knowledge. After angrily speaking with management we were lectured that we should have been putting our things in the safe, and we were finally informed that they were in possession of the items and gave them back in an envelope. truly great experience that was close to ruined by a very unapologetic management.
3 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable vacation

Posted Jun 22, 2015
Pros: Pool area and professionalism of staff.
Just spent 5 days at the Riu Palace Punta Cana. The staff was excellent and service great. Rooms were only average and no view. Pool area was well laid out and restaurants comfortable, but food was only average.
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, ny

I love it

Posted Jun 20, 2015
Pros: Everything
Cons: Front desk
Location: Swimming with dolphins near by
Everything is great : food , service, beach , entertainment