RIU Palace Punta Cana All Inclusive Reviews

Beautiful place! Food looks awesome, but taste does not equal looks. Staff amazing , beautiful beach. Clean and well maintained . Book it

The hotel is good, the food is very good but the room needs maintenance and the pool needs maintenance too this is a five star hotel but it does not feel or look like it. The umbrella were all broken. And the room are very good snd their is no blankets.

No problems and had a nice stay. There were many choices for food and drinks were not watered down. The room was great.

I had the best experience with this whole trip. Best trip of my life. Room was always cleaned and stocked full with water and soda's everyday. Staff was so helpful when we needed anything. They had lots of activities to do during the day and evening. Shows are really good at night. We had a very romantic dinner on the beach and got engaged! They had champagne in our room waiting for us with balloons. Food was great. Pool was always clean. Every staff member was so friendly including maintance people. I can't wait to go back again. I would recommend this hotel to everyone I know. Communication was good with all staff members. No problems with transportation or anything in general.

Polite friendly staff, convenient for kids, pool and beach great and very accessible, alcohol was great, beautiful hotel, beautiful grounds. Only negative was we think we heard mice at night but never saw them. Highly recommend!

Food is good. Beach is beautiful. Nice staff. The shows must improve.

Antonio Jennifer Ivan and Reuben were awesome .......made it wonderful the staff is 5 star!

Good entertainment, Only 1 hotel's key! near pool and beach, elevator was not working, the red wine was not good!

Staff: Fabulous; Friendly; Helpful Hotel: Gorgeous; clean Once acclimated to timing- restaurants, activities- a pattern occurs: breakfast at Don Miguel's, pool side activities from 10 am - 4/5 pm (beach dancing, beach volleyball, water aerobics, dance & swimming contests, etc) you can participate or watch, either way it relaxing and fun. Pool side activity staff: guys are friendly and the atmosphere is full of energy. Evenings: Dancing outside in patio area and a show in the same area. The same young men from the pool will dance with guests and perform shows. Late Evenings: More dancing can be found in Club Pachea

Beautiful hotel but service lacks. Beach is stunning & pools are crazy busy. Staff is not as friendly as other Riu's & do not seem as appreciative of compliments or tips. They struggle to understand English & are not in a hurry to please. Airport is a nightmare!