Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Nice vacation place

Posted Dec 17, 2014
Pros: Location and design.
Cons: Specility food resturants are average.
Location: Close proximity to beach. Good pools and pool bars. Other than launging at the beach and walking, there is not much to do.
Over all quality is good. Staff is very friendly. Buffet is great. Drinks are plenty but no premium brands.
2 out of 5
by A verified travelerfrom Queens, NY

Staff at Hotel

Posted Dec 17, 2014
Pros: Structure of the hotel
Cons: Staff needs to be more professional, polite and friendly. Beach is very durty by the water and very small.
Location: Make the beach bigger. Too many trees, cut some down.
Staff at front desk were not helpful until you tip them with money. Same problem with staff at buffet, restaurants and by the pool where we receive towels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great time, can't wait to go back

Posted Dec 8, 2014
Our first time at this resort. .food was great ..service was great everybody so friendly. .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Perfect vacation

Posted Dec 7, 2014
Great experience , wonderful beach , excellent hotel and great service.It was one of my prefect vacation. Will definitely come again!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montertey, mexico.

Hotel hermoso con personal atento y servicial

Posted Nov 27, 2014
Servicio con personal de primera, atento y dispuesto a agradar al cliente. Instalaciones, todo en su lugar y funcionando correctamente. Limpieza excelente. Cocina excelente, con mucha variedad de platillos. Con el favor de Dios pienso volver.
2 out of 5
by A verified travelerfrom Yauco, Puert Rico

Hotel has well kept facilities pools lobby area.

Posted Nov 25, 2014
Check in was terrible. Room smelled and toilet not working. Changed rooms and room filled with water from air conditioner. Requested upgrade to pay difference none available. Rooms need major repair. Front desk staff the worse. Pool and restaurant staff excellent. Nevertheless, will not stay here again.
4 out of 5
Recommended
for Couples
by A verified traveler

Great stay!!

Posted Nov 23, 2014
Great stay!!! Wonderful experience. The only cons were tropical issue of room being smelled stuffy and had to be aired out and no fan in bathroom. Beach and indoors buffet (don't confuse with one outdoor - for beach snack) were excellent!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Being in paradise

Posted Nov 21, 2014
My second time being their I love that place they treat you like a king. When ever I have a chance I'll go for my third time. I love that place I recommend that place to everybody
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2014
Great food, friendly staff, and overall awesome experience!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ct

Coming back again

Posted Nov 14, 2014
Absolutely fabulous staff, the personal attention they give, just wants to make you return