All-inclusive AM Resorts hotels in Riviera Maya, Quintana Roo

This was our 10th visit to the Cancun/Playa area and we have always enjoyed every resort. Each resort offered the friendliest most eager to please service. However, this resort finds ways to improve upon the superior service we've encountered before. Service wise I don't see how anyone could improve upon how these people do everything. Their restaurants were all excellent. As a swimmer I generally expect the pool waters to be cold and uninviting. However, their main pool is heated, and guests responded by getting into and enjoying the water. The only negative was the huge amounts of seaweed on the beach, which rendered the beach as unusable, with even an unpleasant odor. The staff said the seaweed was the worst in a long time, and that the entire coastline was in the same shape. Highly recommend this resort.

Could not have been more pleased with Zoetry. From the complimentary transportation service from the airport, to the lovely suite, to the great poolside service and the really wonderful, friendly and accommodating Staff. No matter what we wanted, the answer was "anything is possible in Mexico" and indeed it was. We were looking for a relaxing January respite from the cold and we found it. We'll definitely go back.

This resort is amazing. The food is great, with plenty of options to keep your taste buds excited. The pool is beautiful. Beach was great. Rooms were spacious and comfortable beds, Jacuzzi tub included! Did I say the food was amazing? The hotel staff couldn't have been more friendly and accommodating. Room service is included! Drinks were wonderful. Like I said, this place is amazing. I would highly recommend this resort to anybody considering.

We stayed for a week the last week in January. The hotel and rooms are nice. The food is excellent and the staff go out of their way to make your stay excellent. My wife drinks almond milk on her cereal and asked of they had any. They did no,t but went out and purchased some and had it for her the rest of the week. The pool waiters are top notch. I would stay again

We are frequent travelers to the Mayan Riviera/PDC/Xcaret area, but have stayed in larger resorts. This was our first stay at the Dreams in Puerto Morelos, but it won't be the last. This is a great resort. Phenomenal service, the best food we've had at an all-inclusive and terrific pools.

We loved the resort, staff were so freindly, the entertainment staff worked so hard to make you happy. Great kids club and pool. Pool table, table tennis, two tennis courts, etc, movies by the pool. Food was good with lots of excellent choices. The spa was first class, walkways in the forest wete lovely and always so clean. Great staff serving on the beach, several beach bars plus a great coffe bar so we would certainly recommend this resort. Free long distance, free Wifi so great for communicating with family and friends. Wonderful wedding venue.

It has been great, again... The staff is unreal, reactive, helpful and very well trained. If the management create some rooms with noise proof sleeping rooms, for those that cannot party or do not want to get up when half of the hotel guests returning at 1-1.30pm, than I would give 100% to this team. I am developing hotels in Europe and this was a priceless experience. Thank you!

Very pleasant and kind personel. Comfortable, clean room. Good restaurants.

The staff, beach, pool area, hotel, beach entertainment and the food were all fantastic! This would be an excellent hotel for families. Our only complaint would be the noise, so if you're going, request the rooms away from the lobby.