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Private beach, beach volleyball, beach bar, sailing
6 outdoor pools, free cabanas
6 outdoor pools, free cabanas
6 outdoor pools, free cabanas

Guest reviews

4.8/5 Exceptional
1,170 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Map

Explore the area

Popular LocationCrococun Zoo4 min drive
Popular LocationOjo de Agua Beach12 min drive
Popular LocationPuerto Morelos Reef15 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Choose dates to view prices

  • Junior Suite Spa or Pool View

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite Spa or Pool View
  • Junior Swim-Up Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Swim-Up Suite Spa or Pool View
  • Junior Suite Ocean View

    4.6/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Ocean View
  • Excellence Club Junior Suite Ocean Front

    4.8/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Suite Ocean Front
  • Excellence Club Junior Swim-Up Ocean View

    4.7/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Swim-Up Ocean View
  • Excellence Club Honeymoon Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 1044 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Honeymoon Suite Ocean Front
  • Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

    5/5 guest room rating

    Room amenities

    • 667 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Two-Story Rooftop Terrace Suite Ocean Front
  • Two-Story Rooftop Terrace Suite Spa or Pool View

    4.9/5 guest room rating

    Room amenities

    • 1054 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed
    More detailsTwo-Story Rooftop Terrace Suite Spa or Pool View
  • Excellence Club Junior Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Suite Pool View
  • Excellence Club Junior Swim Up Suite Pool View

    5/5 guest room rating

    Room amenities

    • 668 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExcellence Club Junior Swim Up Suite Pool View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Puerto Morelos

Located in Puerto Morelos, Excellence Riviera Cancun - Adults Only - All Inclusive is next to a golf course and on a private beach. Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are local landmarks, and some of the area's activities can be experienced at Puerto Morelos Reef and El Manglar Golf Course. Ventura Park Cancun and Crococun Zoo are also worth visiting.

Visit our Puerto Morelos travel guide
Map
Popular Location

What's nearby

  • Crococun Zoo - 4 min drive
  • Ojo de Agua Beach - 12 min drive
  • Puerto Morelos Town Square - 14 min drive
  • San Jose Catholic Parish - 15 min drive
  • Puerto Morelos Reef - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Toscana // Dress Code — 1 min walk
  • Agave // Dress Code — 1 min walk

About this property

Excellence Riviera Cancun - Adults Only - All Inclusive

Adults-only luxury on the beach
Catch some rays on Excellence Riviera Cancun - Adults Only - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 440 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are flat-screen TVs with satellite channels.
Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually-wrapped food options available through room service
Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 11 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 6 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Dry cleaning service
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (104410 square feet)

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Individually-wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu

Frequently asked questions

Can I cancel my reservation for free at Excellence Riviera Cancun - Adults Only - All Inclusive and receive a full refund?
Yes, Excellence Riviera Cancun - Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence Riviera Cancun - Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 6 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.
Where is this property located?
Located in Puerto Morelos, this beachfront property is next to a golf course, 1.5 mi (2.4 km) from Crococun Zoo, and 2.6 mi (4.2 km) from Puerto Morelos Town Square. Ojo de Agua Beach and Puerto Morelos Reef are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Excellence Riviera Cancun - Adults Only - All Inclusive

4.8
Exceptional
5 - Excellent
970
4 - Good
157
3 - Okay
22
2 - Mediocre
16
1 - Poor
5
4.9
Cleanliness
4.9
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

The property is pristine!!! All of the time. No matter where you are on this huge resort! The staff is so friendly and accommodating!

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prior to our visit to Excellence Riviera Cancun we visited Excellence Playa Mujeres four times. The two properties are similar in layout. The service is exceptional;the food very good. Our favorite restaurants were the Italian Oregano and the French Chez Isabelle;superb food and service.All the amenities were truly first class. It will be a difficult choice to make between the two Excellence resorts for our next visit to Mexico.

Stayed 6 nights in Mar 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Fantastic food, beverages, room, hospitality, service, amenities and staff. What else can I say - we had a blast and would do it again in a minute. Pools, beach, activities all great. Can’t wait to return to paradise in the near future.

    Stayed 7 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Super clean, beautifully kept hotel, however it’s the outstanding staffs make and keep this a five star hotel. The food was good but not as outstanding as I had hoped it would be. A few of the onsite restaurants were decidedly average. Entertainment was great, however the start / finish times were a little too early, the hotel far too quite after 10.30 pm. Superb Gym , extensive TechnoGym Multi Equipment , free weights , squat rack , T Bar , Cardio Equipment , Dumbbells up to 26KG . Also have great shower and toilet facilities. We did not use the Spa despite visiting it, the pricing was extremely expensive. Many hotels now allow free use of the Spa’s pools, sauna and steam rooms. Beautiful Gardens are mature and well kept, the Lizard and bird wild-life make them a magical place to be. A variety of pools, including a scenic lazy river pool The Hotel lay-out is exceptional other than the main reception area that feels very disconnected from the rest of the hotel. The main bar, pool and pool side bars are very well run, in great locations and a pleasure to spend time at. Beach in front of the hotel exceptionally clean, the problematic sea grass is cleaned a few times a day by a team of eight or more hard working employees.

    Stayed 10 nights in Mar 2020

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