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Playacar Palace All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
475 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Playa del Carmen Maritime Terminal
    5 min walk
  • Popular Location
    Yucatek Divers
    8 min walk
  • Popular Location
    Central Square
    12 min walk
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    4 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, Resort View - Kids eat and stay free

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Room, Partial Ocean View - Kids eat and stay free

    Room Amenities

    • Partial sea view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Room, Ocean View - Kids eat and stay free

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Governador Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Walk Out Suites - Kids eat and stay free

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Concierge Level

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Playa del Carmen

Located on the beach, Playacar Palace All Inclusive is in Playa del Carmen's Playacar neighborhood, an area with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Dolphinaris and 3D Museum of Wonders. Our guests appreciate the property's location for the sightseeing.

What's nearby

  • Popular Location
    Playa del Carmen Main Beach - 4 min walk
  • Popular Location
    Playa del Carmen Maritime Terminal - 5 min walk
  • Popular Location
    Yucatek Divers - 8 min walk
  • Popular Location
    Central Square - 12 min walk
  • Popular Location
    Nuestra Senora del Carmen Catholic Church - 14 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

About this property

Playacar Palace All Inclusive

Beach spa retreat walking distance from Playa del Carmen Maritime Terminal
Catch some rays at the beach or spend the day relaxing at Playacar Palace All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. All 201 rooms boast jetted tubs and offer free WiFi and free minibar items. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.
Playacar Palace All Inclusive offers 201 air-conditioned accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.
This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Playacar Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playacar Palace All Inclusive like a complimentary children's club and an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 3 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, an outdoor tennis court, and a steam room. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.
Playacar Palace All Inclusive is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the health club or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Yoga
Kids' club
Supervised activities for children between 4 and 12 years old
Entertainment
Onsite entertainment and activities
Onsite live performances

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Special check-in instructions

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • No pets or service animals allowed

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • All Inclusive Playacar Palace
  • Palace Playacar
  • Playacar All Inclusive
  • Playacar Palace
  • Playacar Palace All Inclusive
  • Playacar Palace Hotel Playa Del Carmen
  • Playacar Palace Mexico
  • Playacar Palace Resort
  • Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
  • Playacar Palace All Inclusive Playa del Carmen
  • Playacar Palace Playa del Carmen
  • Playacar Palace All Inclusive All-inclusive property
  • car Inclusive inclusive prope
  • Playacar Inclusive Inclusive
  • Playacar Palace All Inclusive Playa del Carmen
  • Playacar Palace All Inclusive All-inclusive property

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (3229 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • 21-inch LED TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Bicycle rentals
  • Ecotours
  • Golfing
  • Outdoor pool access
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Theme parks
  • Windsurfing
4.4

Excellent

5 - Excellent
282
4 - Good
139
3 - Okay
30
2 - Mediocre
17
1 - Poor
7
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.3
Property condition

5/5 Excellent

Stayed 5 nights in Oct 2019

4/5 Good

Stayed 5 nights in Oct 2019

5/5 Excellent

Everything was fantastic. Awesome resort. The best we have ever stayed at. Fantastic hospitality and lovely food.

Stayed 6 nights in Oct 2019

5/5 Excellent

The Resort has a strive for excellence in every way. The food was the best I had at any stay. The Staff was very friendly and informative. They go beyond to please and serve. Our room was always clean. We will be back!

Stayed 7 nights in Sep 2019

4/5 Good

Location fabulous- at the start of lively 5th avenue and the ferry terminal to coZumel. Service impeccable. Scrupulously clean. Food got repetitive - good standard but not enough variety

Stayed 10 nights in Aug 2019

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