Terrace/patio
Check availability

Reviews of Oasis Inn

2 out of 5
Oasis Inn
900 Franklin St, San Francisco, CA

Reviews

6.2
Rating 10 - Excellent. 70 out of 695 reviews" "
Rating 8 - Good. 174 out of 695 reviews" "
Rating 6 - Okay. 240 out of 695 reviews" "
Rating 4 - Poor. 113 out of 695 reviews" "
Rating 2 - Terrible. 98 out of 695 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Randy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a reservation for this property and they did not inform me ahead of my stay that it was no longer open for business. Had to search for a new hotel.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never mentioned anywhere that this is a COVID MOTEL! After we checked in there was “shelter in place” workers everywhere and they were extremely rude. They would not let us or our visitors in and out of the hotel without harassing us about our reservation. We had 2 rooms paid for but only were able to use one due to these WEIRD AND CRAZY rules that were, once again, NEVER MENTIONED! We ended up leaving early because of how HORRIBLE it was. DO NOT STAY HERE!
Stayed 2 nights in Jul 2021

6/10 Okay

John

Traveled with family
Liked: Property conditions & facilities, room comfort
The Hotel has converted into a program shelter, They did honor the reservation that was made before the conversion. No maid service during my 3 day stay.
Stayed 3 nights in Jun 2021

10/10 Excellent

Jinyoung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It ws very good.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just didnt have a mic
Stayed 2 nights in May 2021

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything that could be horrible is here.
Skid row with bum fights is what youll see. This property claimed they list our reservation when in reality they were only accepting vouchers for the homeless. It says right on the frint door, Closed to the public. Do not recommend.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have Stay in the past in this hotel I knew I was not the best but this tile was all bad the rims were so bad not clean the heather was broken and the weather was cold outside. Had to ask for a portable heather twice. Also they were questioning my guest when having visitors. They had a shelter going on some type of program and they did not tell me that when I made the reservation. I would never stay in this hotel again.
Stayed 2 nights in Feb 2021

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They over charged me and havent refunded
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Property conditions & facilities
Terrible experience!!!! No AC in the room! Only heater is working and it’s summer time! Kids can’t sleep! Not worth the price that was charged! They can’t provide an electric fan! Parking is terrible too!!!
Stayed 1 night in Sep 2020

8/10 Good

Eric

Liked: Staff & service
The air conditioning didnt work but that was about it
Stayed 1 night in Aug 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Judy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Nicholas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t get stabbed
I thought I was going to be stabbed, mid way threw the night there was a lady of the night demanding her pay
Stayed 2 nights in Feb 2020

8/10 Good

Arthur

Business traveler
Liked: Cleanliness, property conditions & facilities
Modest motel in a busy area
The Oasis is a modestly priced choice in the Civic Center area. The rooms are clean but the beds soft and room furniture shaky. While convenient, with parking, the area is beset by homeless encampments so you need to be prepared for occasional outbursts and to step around obstructions on the sidewalks. Right now (Feb 2020) there is some construction nearby so expect trucks and crews and beeping starting at 7 am. It seems the Oasis is used for foreign student programs (Basecamp), so there is an international hostel flavor. There were ants in the bathroom, but I have them at home, too.
Stayed 2 nights in Feb 2020

6/10 Okay

Sharif, Boston

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
This is just a sleeping place. Was too expensive in comparison to quality. The guy working in the front desk was nice but facility is like a old motel.
Stayed 1 night in Jan 2020

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does The Job
The stay at the Oasis Inn was comfortable and just what we needed. Short walk to Bill Graham Civic Center if that's the location you're headed to. Just unfortunate that they do not have microwaves or fridges in the their rooms. Other than that it does the job!
Stayed 2 nights in Feb 2020

8/10 Good

Kendall, Napa, CA

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was clean but no fridge was a disappointment.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonably priced, great staff...quiet for the location.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, big, and clean room. Just need to avoid some area while walking to the Union Square.
Stayed 5 nights in Dec 2019

6/10 Okay

Eric

Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Hailey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Eberhard Moebius

Business traveler
Liked: Staff & service, room comfort
Reasonable budget stay
I had quiet room with no disturbance from the street, and it is a healthy walk away from the Moscone Center. The room could have been cleaner. The shelf above the luggage rack was dusty so that I couldn't use it for clothing. The neighborhood is not a nice one of San Francisco.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a reason why this is a budget hotel. I wasn't expecting much, but when I arrived, half of the floor in the room was soaked (with I'm hoping rain water?), with burn holes in the carpet and what looked like some abstract art in the curtains from someone rubbing their makeup off on it. The room wasn't cleaned before I arrived, as there was still lipstick smeared on the table and stuff on the floor. The heating/cooling also was not functioning, it was just heat all the time. Luckily you could turn it off and it was cool enough that I could deal without it and was only here in the evenings.
Stayed 5 nights in Dec 2019

8/10 Good

Brian

Business traveler
Liked: Staff & service
Oasis Inn basic motel that gets the job done.
It was fine. The planted courtyard was cute. It did offer a nice retreat from the surrounding area which can be a little rough. It's a basic 2 star motel that gets the job done, so it met my expectations. My room had a decent sized mini fridge, which was a nice surprise. Front desk staff was friendly. The wi-fi worked reliably.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Okay
stayed at the hotel for a week. Relatively close to the union square. Easy to move around with bus or by walking. The neighborhood isnt that great but nothing happened while i stayed. Anyhow, overall it was okay but probably ill spend more money next time visiting sanfrancisco.
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities
It was in a pretty rough area, From my window I could see homeless people and at about 4am every morning someone dragged a dumpster across the lot.
Stayed 3 nights in Nov 2019

10/10 Excellent

Joe

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a city hotel and for the price point this hotel provided everything needed for my business trip. Bare bones and basic on amenities but wasn’t a consideration on my trip
Stayed 2 nights in Nov 2019

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Jan M.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Je
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Stayed 1 night in Nov 2019

8/10 Good

Laurence

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Got lucky with a decent room, 308. Was nervous about bed bugs considering old mattresses were still in the garage. Garage is gated but there was evidence of broken glass on few spots. Overall just ok would not stay here again just because of location. Streets are filled with homeless tents and smells terrible. AC in the room will not activate when it's colder outside and opening the windows won't do cuz noise level and stench is terrible. Vending machines out of stock was annoying
Stayed 1 night in Nov 2019

8/10 Good

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Raju on Nov 5, 2019
Thank you for your kind review.

2/10 Terrible

Lyza-Anabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT recommend
This place was horrible. Everything about it was bad. I am not a picky person when it comes to hotels. I’ve stayed at 2 star motels many times before. This place had a bad location. There were so many homeless people outside. And it smelled like urine and feces. The hotel room was old. The phone was old, the bed was old, the curtains, chairs, bathroom, everything. Even the faucet, both sides were labeled cold. The bathroom was super dirty. The side of the bathtub had this brown gunk splattered on it. We called for a cleaning and no one ever came. The shower curtains looked like they weren’t changed after the last stay. There was mold in the shower too. There was no phone book to call the front desk. And there was no central AC! The only new thing was the tv. Other than that, everything else was bad. I’ve never stayed at a worst place than this. I won’t be staying here again. I wouldn’t recommend it for even short stays. Spend the extra $50/night to stay at a little nicer place. This was not worth $150/night.
Stayed 2 nights in Oct 2019

6/10 Okay

William

Liked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise
The place was surprisingly very nice. Patio courtyard is the middle had BBQ pits and ornamental lighting and a lot of foliage. Room was a little outdated but very clean.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I could not park my vehicle in the parking structure due to the low clearance.
Stayed 2 nights in Oct 2019

2/10 Terrible

Samantha

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Elaine

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn't work. I informed the front desk and they said it would be checked, but it didn't happen. Had to open the window and deal with the outside noise. The carpet in the room looks like it's been there since they opened. Our last night someone pulled the fire alarm, but it was a false alarm. Will never stay there again.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Noisy
We stayed at the Oasis for 3 nights and wish we hadn't. The noise from outside is deafening and kept us awake. If you shut the window, it was too hot. The staff were polite and they have a lift, so getting cases up to the top floors is not an issue. Carpark is secure, which is why I picked it in the first place. There are a lot of homeless/crazies in the area, but to be fair there are loads all over the city. I would suggest staying there for a single night would be fine if you're a heavy sleeper.
Stayed 3 nights in Oct 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e little oasis in the heart of the city.
Nice little gem in the heart of San Francisco. Not a five star luxury hotel. But, a safe and affordable place to stay if your visit is short.
Stayed 1 night in Oct 2019