“Tracey helped us get a room when Expedia screwed us by not sharing our info with the hotel when there was a problem with one of the 3 cards that were on file didn’t work, causing them to cancel our reservation. But Avid came through for us.”
“Great location, easy on and off access and close to everything you'd want. We came for a show. The availability of proteins on the free breakfast was a pleasant surprise. Will definitely come again. PS the mattress was excellent”
“The hotel was overbooked. The attendant said she had been turning people with reservations away all day. I called Expedia, and they made it right, putting me up in a different hotel at no additional cost.”
“The rooms come with free breakfast, which is great! Problem was the juice machines were broken every day we were there, so no juice of any kind.
And, the coffee machines were not working properly. The biscuits and gravy were delicious. Everything else was ok. Food that should have been hot was only warm. Warm scrambled eggs do not taste very good. The staff was great, and very helpful, but divulged that the machines break down regularly and are not repaired in a timely manner.”
“The hotel was under repairs in front lobby and at side entrance. Although there obviously had been tile removal at entrance no mention of disruption of accessibility was made -
The room was clean and bed was comfortable though i would not stay there again”