“This was my worst day ever at a Red roof property to the point to where I had roaches in my room along with a rat that was eating items in my room. Once I made the staff aware that there were rodents and pest in my room they said they would have someone to come investigate.”
“After waiting 2 hours for the room to be ready, it was filthy, with no towels, shampoo, or even toilet paper. The card didn't work to open the door. Housekeeping wasn't allowed to answer any requests. No blankets or pillows for the sofa bed. TV was unplugged. You have to request everything from the front desk that is located in another building. And the worst every time you try to enter building A, B, or C, the alarm goes off and wakes you up all day and night. My family had a horrible……
“The room floor was not clean, it also had water coming through it in the bathroom and in front of the bed when told the staff they told me it was just humidity. TV did not work asked for battery they told me I could buy some, every day I had to go and get another key for thee room. The staff seem to have attitude because I said something. Did not get the rooms I requested I was on the 1st floor and my mother was all the way on the 3rd floor in the back. Just a bad experience all around would not……