“Lovely stay at the hotel, the staff were very helpful and attentive. Rooms were a good size and had been fitted with AC which was very necessary. You could book out the paddle boards, kayaks and bikes for an hour for free. The hotel does get a bit busy during the day as people come for day trips but they leave at 2:30 and then it gets pretty quiet again. I think the pool and beach area could be a little better taken care of but overall it was a great stay.”
“Location molto bella e ben curata. Personale gentile. Avrei apprezzato maggiore pulizia di asciugamani e lenzuola (presentavano delle macchie) e sapere che la sera l'acqua del bagno non é disponibile.”
“We were honored to be the first guests after Isla Azul’s reopening under new management. The hotel manager Pedro is exceptionally friendly and customer-focused. He and his team were a highlight of our stay. He coordinated awe-inspiring snorkeling and phytoplankton tours with an experienced local guide. The restaurant chef whipped up delicious local favorites, made to order, and the piña coladas were nice and cold! The hotel was still in the process of renovating during our stay, so I expect that……
“First of all they never find my reservation. There was no pickup there was no communication after 3 days they never replied . Then they give the excuse at the Domain was stolen and they wanted to charge me again.
But the staff is excellent that's one good thing.”
“Beautiful beach, water, etc. However, staying at this place was definitely not it for us. We arrived at airport in the middle of the night and could not get a hold of anyone to help us get to the hotel. We had to stay the night in a random hotel & try again in the morning. Terrible communication & accommodations. It is very remote, limited power (electricity), water, food, etc. We had to go find food outside of hotel & we’re lucky to find a restaurant. There’s no grocery or convenience stores.……
“I use this property to overnight when I was diving. The power is only on at night but the breeze and fan was adequate for getting us good night's sleep. The water is solid although I didn't trust it for drinking. The owners couldn't have been nicer and they included breakfast was good.”