“I was given a room on the second floor, no idea that the elevator was out when I reserved. Wouldn’t have been so bad, but I have mobility issues. Didn’t have a choice but to take the room. The tub fills with water as you shower, it doesn’t drain.”
“The room door was taped with black electrical tape to secure the doorknob mechanism. The room door was difficult to open. The bath tub had caulk had mildew in several places and the toilet seat was stained. The mattresses were lumpy and worn. The towels were a dingy yellow (not white).”